Subject: RE: Wrong Items Returned for Order ID 6449604103
From: Ksaconloc Returns <[email-masked]>
To: Jessie Caparas <[email-masked]>, Sagaya Suresh Kumar <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "[email-masked]" <[email-masked]>, "Fauzan Ahmad . Musalman" <[email-masked]>, Inayat Ali <[email-masked]>
Date: Tue, 28 Jan 2020 16:22:44 +0000

Dear Jessie,

Wrong Shipment already hand over to courier partner on 11-Nov-19

Thanks,
Ratheesh.

From: Jessie Caparas <[email-masked]>
Sent: Tuesday, January 28, 2020 6:53 PM
To: Ksaconloc Returns <[email-masked]>; Sagaya Suresh Kumar <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Shakeeb Arsalan <[email-masked]>; [email-masked]; Fauzan Ahmad . Musalman <[email-masked]>; Inayat Ali <[email-masked]>
Subject: Wrong Items Returned for Order ID 6449604103

Hi @Ksaconloc Returns<mailto:[email-masked]> @Sagaya Suresh Kumar<mailto:[email-masked]>

Have started a new trail for this order.

The customer claims that instead of this order, NAMSHI products were returned to the courier under return AWB 3415471183804.

Can anyone please check and advise if these items are still with us or if we have returned this to the courier?

Please advise - this is urgent since the customer needs those items back.

Regards,
Jessie
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Subject: WRONG SHIPMENTS
From: Ksaconloc Returns <[email-masked]>
To: Tomin Pottamkuzhiyil Mathew <[email-masked]>
Cc: Sumit Mohinani <[email-masked]>, Suvadeep Saha <[email-masked]>, Vaibhav Vishwakarma <[email-masked]>, Mohamad Gouse <[email-masked]>, KHURRAM SHAHZAD ABDUL HAMEED <[email-masked]>, Amjad Ali Gul Rahman <[email-masked]>
Date: Mon, 11 Nov 2019 05:54:22 +0000

Dear Tomin,

Please find the below attached  WRONG SHIPMENTS we hand over to RAMEEF please confirm kindly return to our customer correct items

ORDER

RETURN AWB

REMARKS

6447616344

34151714789458

Another Company Product

34122003817956

Another Company Product

6449101461

34113567039954

Another Company Product

6449604103

34154711783804

Another Company Product

Thanks,

Ratheesh

Return OPS KSA

Email - [email-masked]

Extn - 4647