Subject: Fwd: SADAD issue 6460989160
From: Inayat Ali <[email-masked]>
To: Ahmad Daher <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Urvika Chaudhary <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Tue, 28 Jan 2020 07:33:43 -0700 (MST)

Hi Ahmad 

Please get the bank account details to process refund. (IBAN – Account holder name – bank name) 

Thanks 
Inayat Ali 

From: "Malik Ismail" <[email-masked]> 
To: "Arjun Thapa" <[email-masked]>, "ali inayat" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Ahmad Daher" <[email-masked]>, "Urvika Chaudhary" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Tuesday, 28 January, 2020 15:37:05 
Subject: RE: SADAD issue 6460989160 

Thanks Arjun. 

[ mailto:[email-masked] | @Inayat Ali ] , 

Please send email to customer to get bank account details to process refund.(IBAN – Account holder name – bank name) 

Regards, 

Malik Ismail 

From: Arjun Thapa <[email-masked]> 
Sent: Monday, January 27, 2020 6:06 PM 
To: Malik Ismail <[email-masked]>; Inayat Ali <[email-masked]> 
Cc: Seeta Seeta <[email-masked]>; Ahmad Daher <[email-masked]>; Urvika Chaudhary <[email-masked]>; Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]> 
Subject: RE: SADAD issue 6460989160 

Hi Malik, 

Below three transactions having credits. 

296.59 

Date 	

HijraDate 	

Time 	

Description 	

Remarks 	

Credit 

14-Jan-20 	

19/05/1441 	

03:20 	

Merchant Payment 	

P1000000000004564495/0VQO1A01579004340878 Payment 	

101.87 

14-Jan-20 	

19/05/1441 	

05:32 	

Merchant Payment 	

P1000000000004564676/E8CIAHG1579012173486 Payment 	

101.87 

15-Jan-20 	

20/05/1441 	

09:20 	

Merchant Payment 	

P1000000000004565863/U4T1HKF1579112332963 Payment 	

92.85 

Thanks & Regards 

Arjun Thapa 

From: Malik Ismail < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, January 25, 2020 1:15 PM 
To: Inayat Ali < [ mailto:[email-masked] | [email-masked] ] >; Arjun Thapa < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] >; Ahmad Daher < [ mailto:[email-masked] | [email-masked] ] >; Urvika Chaudhary < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: SADAD issue 6460989160 
Importance: High 

Hi Arjun, 

Please check and confirm if below transactions received on company statement. 

Regards, 

Malik Ismail 

From: Inayat Ali < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, January 24, 2020 3:09 PM 
To: Malik Ismail < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] >; Ahmad Daher < [ mailto:[email-masked] | [email-masked] ] >; Urvika Chaudhary < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: SADAD issue 6460989160 

External email sender, please take precaution. 

Hi Malik 

Please find the transactions ID requested: 

Serial No. Transaction ID’s Date Amount in SAR 
1 P1000000000004565863 15th Jan’ 2020 94.34 
2 P1000000000004564676 14th Jan ‘2020 103.5 
3 P1000000000004564495 14th Jan ‘2020 103.5 
4 P1000000000004564488 14th Jan ‘2020 103.5 

Thanks 
Inayat Ali 

From: "Malik Ismail" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "ali inayat" < [ mailto:[email-masked] | [email-masked] ] >, "Ahmad Daher" < [ mailto:[email-masked] | [email-masked] ] >, "Urvika Chaudhary" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, 14 January, 2020 19:47:44 
Subject: RE: SADAD issue 6460989160 

Hi [ mailto:[email-masked] | 
@Seeta Seeta ] , 

As per customer amount deducted 3 times. Please ask him to shar SADAD transactions ID start with P100000000000. 

Regards, 

Malik Ismail 

From: Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, January 14, 2020 6:13 PM 
To: Malik Ismail < [ mailto:[email-masked] | [email-masked] ] > 
Cc: ali inayat < [ mailto:[email-masked] | [email-masked] ] >; Ahmad Daher < [ mailto:[email-masked] | [email-masked] ] >; Urvika Chaudhary < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] > 
Subject: SADAD issue 6460989160 
Importance: High 

External email sender, please take precaution. 

Hi Malik, 

Could you please help us in below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Ahmad Daher" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "ali inayat" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Urvika Chaudhary" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, January 14, 2020 7:38:17 PM 
Subject: SADAD issue 6460989160 

Hi Team 

Ticket 404574 

The order ID 6460989160, we can see there is capture but the status on validation cancelled 

Kindly raise it to MALIK 

Regards 

Ahmad 

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