Subject: Partial shipped order /// 7667291444
From: Shivani Rani <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Inayat Ali <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 28 Jan 2020 04:28:23 -0700 (MST)

Hi Team, 

Problem Statement: (Partially shipped order) 
Order Date : Jan 14, 2020 
Delivery Date: Jan 15, 2020 
Order ID: 7667291444 
Tracking ID: 45439945202 
Assistance Required: Need to cancel the item 

Issue Description: Customer placed order for 15 items but as per the customer only received 14 items, Under the consignment details we can see that we have shipped only 14 items. 

The item is which is not shipped is #158454434 - - Juniors Towel - 40x76 cms and the cost of the item is BHD 1.05 

We have already updated in the cancellation sheet twice but still the item not cancelled. 

Kindly check and update as customer is waiting for the refund. 

Thank you for your help! 

Regards, 
Shivani