Subject: RE: Late Shipping | 6456529339
From: Abhilash Kuttalam <[email-masked]>
To: Sagaya Suresh Kumar <[email-masked]>
Cc: ": Abdel Moneim" <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Inayat Ali <[email-masked]>, Urvika Chaudhary <[email-masked]>, Alghamdi Mohammed <[email-masked]>, Escalations Dxbteam <[email-masked]>, maxothaim Hofuf <[email-masked]>, "Fauzan Ahmad . Musalman" <[email-masked]>
Date: Mon, 27 Jan 2020 13:09:44 +0000

Dear Suresh,

Please help us with the POD.

Thanks and Regards,

Abhilash Kuttalam
Max Fashion
Riyadh Gallery Mall, Gate No. 1A, 3rd Floor,
Kingdom of Saudi Arabia
Phone – 0112078292 (Extn 3512)
Mob: +966 540 235 455 / +966 596 205 502
URL: www.landmarkgroup.com<http://www.landmarkgroup.com/>

I know Jiu Jitsu, Kung Fu and 26 other dangerous words.

From: maxothaim Hofuf <[email-masked]>
Sent: Monday, January 27, 2020 4:15 PM
To: Fauzan Ahmad . Musalman <[email-masked]>
Cc: : Abdel Moneim <[email-masked]>; Seeta Seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Inayat Ali <[email-masked]>; Urvika Chaudhary <[email-masked]>; Alghamdi Mohammed <[email-masked]>; Abhilash Kuttalam <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: RE: Late Shipping

Dear,
The mentioned online ordered parcel has not been delivered to the store physically.

Thanks & Regards,

Drona
Max Othaim Mall Hofuf - 60132
(+966)563086186, EXT: 5548

From: Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, January 26, 2020 11:02 PM
To: maxothaim Hofuf <[email-masked]<mailto:[email-masked]>>
Cc: Abdel Moneim <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Inayat Ali <[email-masked]<mailto:[email-masked]>>; Urvika Chaudhary <[email-masked]<mailto:[email-masked]>>; Alghamdi Mohammed <[email-masked]<mailto:[email-masked]>>; Abhilash Kuttalam <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: Late Shipping

External email sender, please take precaution.
Hi Team,

With reference to order: 6456529339
Order Date: 12-Dec-2019
Store Code: Max60132
Tracking ID: 645652933922999991

Can you please update us if the order has delivered at store or not.

Regards,
Fauzan

________________________________
From: "Abdel Moneim" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Cc: "Inayat Ali" <[email-masked]<mailto:[email-masked]>>, "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 26 January, 2020 15:23:21
Subject: Late Shipping

HI TEAM.

Problem Statement: Late Shipping

Order Date : Dec 12, 2019
Order ID: 6456529339
Tracking ID: 645652933922999991

Customer placed order on 12 Dec and till now she has not received the order. As per the hybris the order status is ready to be shipped. And i have Raised it to sagaya 12 days ago so far no response received from them. Customer is chasing us for the refund as he no longer need this item.

Regards,
Abdel.

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