Subject: Re: Delivery issue
From: Inayat Ali <[email-masked]>
To: Asjad Hussain <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Mon, 27 Jan 2020 04:43:25 -0700 (MST)

Hi Asjad 

Can you clarify two things quickly: 

    1. Check with customer how many items were delivered to her for this order. Preferably, a clear question to avoid any confusion. 
    2. Second, check with the warehouse how many items were returned as per the status on Hybris- Not delivered for this order. 

Thanks 
Inayat Ali 

From: "Asjad Hussain" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "ali inayat" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Monday, 27 January, 2020 13:55:07 
Subject: Delivery issue 

Hi team, 

Ticket id : 305672 

With reference to order number: 6452734732 

The customer informed us that the order has been delivered to him but at the same time the amount of the product also has been returned in his account but while checking on hybris it shows that the order is not delivered. 

kindly do the needful. 

Regards 
Asjad