Subject: Staff complaint
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: [email-masked], Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 26 Jan 2020 17:52:51 -0700 (MST)

Hi Team, 

With reference to ticket:376315 

Customer reporting that on staff from Dhahran mall centrepoint (splash), that he has treated badly by the staff when he went for exchange for and item he bought from the same store, kindly check the attachment for the customer complaint. we have escalated this issue already 1 month ago but we did not get any update regarding the complaint and customer back to us again that he has not received any call from our side. 
Customer contacting details: 
[email-masked] 
+966562216090 
Kindly check and help us to close this case asasp. 

Regards, 
Fauzan