Subject: Refund Issue #6457496733
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, ali inayat <[email-masked]>
Date: Sun, 26 Jan 2020 16:25:03 -0700 (MST)

Hi Team, 

With reference to order # 6457496733 
RMA: 23246096 
the order is COD, However customer has returned an item under RMA: 23246096 , but the refund status is still not processed ( BANK_TRANSFER_IN_PROGRESS ). 
Can you please check and help us to close this case asap. 

Regards, 
Fauzan