Subject: RE: Late Shipping C&C //// 6460566498
From: Manager Dome <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>, Sagaya Suresh Kumar <[email-masked]>
Cc: Shivani Rani <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, ali inayat <[email-masked]>, Urvika Chaudhary <[email-masked]>, Apoorv Joshi <[email-masked]>, Qazi Mohammed <[email-masked]>, Anwar Abdullah <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sun, 26 Jan 2020 21:19:30 +0000

Gentlemen,

The bellow mentioned order is available with us and it will be expired in sahla system within two days.

Thanks & Regards,
Amzad Hossain

CP Dome, Jeddah

Mobile: +966 543022201/ Extn # 7535
Email: [email-masked]<mailto:[email-masked]>
Ameer Sulthan Street I Jeddah 21436 l Saudi Arabia

<http://landmarkgroup.com/>

From: Fauzan Ahmad . Musalman [mailto:[email-masked]]
Sent: Sunday, January 26, 2020 10:17 PM
To: Manager Dome <[email-masked]>; Sagaya Suresh Kumar <[email-masked]>
Cc: Shivani Rani <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Seeta Seeta <[email-masked]>; ali inayat <[email-masked]>; Urvika Chaudhary <[email-masked]>; Apoorv Joshi <[email-masked]>; Qazi Mohammed <[email-masked]>; Anwar Abdullah <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Late Shipping C&C //// 6460566498

External email sender, please take precaution.
Hi Team,

Ticket number: 414911
Problem Statement: Late Shipping C&C
Order Date : Jan 11, 2020
Order ID: 6460566498
store code: Babyshop21140
Tracking id: 646056649823999991

Can you please update us if the order is delivered at store or not.

Regards,
Fauzan

________________________________
From: "Shivani Rani" <[email-masked]<mailto:[email-masked]>>
To: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "ali inayat" <[email-masked]<mailto:[email-masked]>>
Cc: "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 26 January, 2020 12:38:42
Subject: Late Shipping C&C //// 6460566498

Hi Team,

Ticket number: 414911
Problem Statement: Late Shipping C&C
Order Date : Jan 11, 2020
Order ID: 6460566498
store code: Babyshop21140
Assistance Required: Need Urgent Shipping

Issue Description: Customer placed order on Jan 11, 2020 and till now he has not received the order. As per the hybris the order status is READY_TO_SHIPPED.

Customer is chasing us for his order so we request you to expedite the shipping date.

Kindly check and update as customer is waiting for the order.

Thank you for your help!

Regards,
Shivani

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