Subject: Re: C&C Not shipped yet 6456810806
From: Shakeeb Arsalan <[email-masked]>
To: maxwhryd ecom <[email-masked]>, [email-masked]
Cc: Rydconloc cnc <[email-masked]>, Jessie Caparas <[email-masked]>, Seeta Seeta <[email-masked]>, max othaim <[email-masked]>, alghamdi mohammed <[email-masked]>, abhilash kuttalam <[email-masked]>, Apoorv Joshi <[email-masked]>, Urvika Chaudhary <[email-masked]>, Ahmad Daher <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, raghu pillai <[email-masked]>
Date: Sun, 26 Jan 2020 07:43:59 -0700 (MST)

Hi Team, 

The store is saying they did not receive the order physically. 
Kindly advise 

Regards 
Shakeeb 

From: "maxwhryd ecom" <[email-masked]> 
To: "Rydconloc cnc" <[email-masked]>, "Jessie Caparas" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "max othaim" <[email-masked]>, "alghamdi mohammed" <[email-masked]>, "abhilash kuttalam" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Urvika Chaudhary" <[email-masked]>, "Ahmad Daher" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "raghu pillai" <[email-masked]> 
Sent: Thursday, 23 January, 2020 16:16:02 
Subject: RE: C&C Not shipped yet 6456810806 

Dear Team, 

Said Order we shipped and handed over to store team at 15-Dec-2019. 

Thanks 

Esaf 

From: Ksaclick&collect Rydconloc <[email-masked]> 
Sent: Thursday, January 23, 2020 11:21 AM 
To: Jessie Caparas <[email-masked]>; Seeta Seeta <[email-masked]>; max Othaim <[email-masked]>; Alghamdi Mohammed <[email-masked]>; Abhilash Kuttalam <[email-masked]>; Maxwhryd Ecom <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]>; Urvika Chaudhary <[email-masked]>; Ahmad Daher <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]> 
Subject: C&C Not shipped yet 6456810806 

[ mailto:[email-masked] | @Maxwhryd Ecom ] , 

Kindly update, as we are not about to receive POD of max stores. 

Here’s a dispatched details with hand over date for your reference.. 

ORDER NO 	

Docket no 	

Store code 	

Store location 	

Concept 	

Region 	

no of package 	

Handover date 

6456810806 	

645681080622999000 	

60119 	

MaxOthaim MallExit 10 	

MAX 	

RIYADH 	

1 	

14-Dec-2019 

Regards 

Ganesh.. 

From: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, January 23, 2020 10:59 AM 
To: Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] >; max Othaim < [ mailto:[email-masked] | [email-masked] ] >; Alghamdi Mohammed < [ mailto:[email-masked] | [email-masked] ] >; Abhilash Kuttalam < [ mailto:[email-masked] | [email-masked] ] >; Ksaclick&collect Rydconloc < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Urvika Chaudhary < [ mailto:[email-masked] | [email-masked] ] >; Ahmad Daher < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: C&C Not shipped yet 6456810806 
Importance: High 

[ mailto:[email-masked] | @Ksaclick&collect Rydconloc ] 

It shows this was received in CONLOC. 

Was this shipped to the store? Please share the POD asap. 

The CS team has been sending emails since December 16 with no reply - please assist on this urgently. 

From: Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, January 23, 2020 11:49 AM 
To: max Othaim < [ mailto:[email-masked] | [email-masked] ] >; Alghamdi Mohammed < [ mailto:[email-masked] | [email-masked] ] >; Abhilash Kuttalam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Urvika Chaudhary < [ mailto:[email-masked] | [email-masked] ] >; Ahmad Daher < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: C&C Not shipped yet 6456810806 
Importance: High 

External email sender, please take precaution. 

Hi Team, 

We are still waiting for an update on the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
To: "max othaim" < [ mailto:[email-masked] | [email-masked] ] >, "Alghamdi Mohammed" < [ mailto:[email-masked] | [email-masked] ] >, "abhilash kuttalam" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Urvika Chaudhary" < [ mailto:[email-masked] | [email-masked] ] >, "Ahmad Daher" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, January 13, 2020 4:55:37 PM 
Subject: C&C Not shipped yet 6456810806 

Hi Team, 

Is there any update on below case? 

Thanks & Regards, 
Seeta Kunwar 

From: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
To: "max othaim" < [ mailto:[email-masked] | [email-masked] ] >, "Alghamdi Mohammed" < [ mailto:[email-masked] | [email-masked] ] >, "abhilash kuttalam" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Urvika Chaudhary" < [ mailto:[email-masked] | [email-masked] ] >, "Ahmad Daher" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, January 10, 2020 11:40:51 PM 
Subject: Fwd: C&C Not shipped yet 6456810806 

Hi Team, 

Kindly assist with the below concern. 

Regards 
Shakeeb 

From: "Ahmad Daher" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Urvika Chaudhary" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, 10 January, 2020 15:20:54 
Subject: Not shipped yet 6456810806 

Hi team 

Kindly check and revert as no reply from store. 

Ticket 345566 

Hi Team, 

Problem Statement – Not shipped yet 

Order date : Dec 14, 2019 

Order ID – 6456810806 

Store code Max60119 

Assistance Required _ Kindly confirm if the order is available in the store or not ? if available Kindly mark it as READY FOR PICKUP and contact the customer to collect it the soonest. 

Kindly check and revert 

Regards, 

Ahmad 

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