Subject: Refund status for order id - 6459723500
From: Manish Kumar <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Inayat Ali <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Urvika Chaudhary <[email-masked]>
Date: Sun, 26 Jan 2020 05:49:46 -0700 (MST)

Hi Team, 

Case id - 408367 
Jira - https://landmark.atlassian.net/browse/REL-80465 

The customer placed an order with order id - 6459723500 on 1/5/2020 through his SADAD account and cancelled on the same day. 

We request you to help us with the refund status as the payment has been captured hence after cancellation whether the has been reversed back to the customer's SADAD account or not as it's not reflecting as refund follow-on Hybris. 

Regards, 
Manish