Subject: Late Shipping
From: Abdel Moneim <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Inayat Ali <[email-masked]>, Urvika Chaudhary <[email-masked]>
Date: Sun, 26 Jan 2020 02:53:21 -0700 (MST)

HI TEAM. 

Problem Statement: Late Shipping 

Order Date : Dec 12, 2019 
Order ID: 6456529339 
Tracking ID: 645652933922999991 

Customer placed order on 12 Dec and till now she has not received the order. As per the hybris the order status is ready to be shipped. And i have Raised it to sagaya 12 days ago so far no response received from them. Customer is chasing us for the refund as he no longer need this item. 

Regards, 
Abdel.