Subject: RE: Late Shipping // 6457867424
From: Qazi Mohammed <[email-masked]>
To: Mallmanager cphofufothaimmall <[email-masked]>, Centrepoint Hofufothaimmall <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Inayat Ali <[email-masked]>, Seeta Seeta <[email-masked]>, Urvika Chaudhary <[email-masked]>, M Ataullah <[email-masked]>, Escalations Dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Anwar Abdullah <[email-masked]>, Mohd Adil <[email-masked]>, Mehraz Mulla <[email-masked]>
Date: Sun, 26 Jan 2020 06:26:18 +0000

Subjected order delivered to store on 24-Dec-2019,
Why is this order still not updated on Sahla ?
Are you facing any technical issue to update in Sahla?
Revert On urgent!!

Order No
Docket no
Store location
Concept
Region
Packet Count
Delivery Type
RDC fwd  Date
Received Date
6457867424
645786742422999000
21234
CP HOFUF4 OTHAIM
CONLOC
DAMMAM
1
CBC
24-Dec-2019

Regards,
Mohammad Qazi
Centrepoint KSA
Extn:3540

From: Shakeeb Arsalan <[email-masked]>
Sent: Saturday, January 25, 2020 9:21 PM
To: Mallmanager cphofufothaimmall <[email-masked]>; Qazi Mohammed <[email-masked]>; Anwar Abdullah <[email-masked]>
Cc: Fauzan Ahmad, Musalman <[email-masked]>; Inayat Ali <[email-masked]>; Seeta Seeta <[email-masked]>; Urvika Chaudhary <[email-masked]>; M Ataullah <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Late Shipping // 6457867424

External email sender, please take precaution.
Hi Team,

Kindly assist Regarding the following  C&C  concern.

Regards
Shakeeb

________________________________
From: "M Ataullah" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Inayat Ali" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 25 January, 2020 21:20:21
Subject: Late Shipping // 6457867424

​Hi Team,

Problem Statement:Late Shipping

Order Date : Dec 22, 2019

Order ID: 6457867424
Tracking ID: 645786742422999991
Store : Splash21234
Assistance Required: Need Urgent Delivery

Issue Description: Customer placed order on Dec 22, 2019 and till now the customer not received the order. As per the hybris the order status is ready to be shipped.

Customer is chasing us for his/her order so we request you to send the order to the store,

it was escalated to the WH but no reply

Regards,
Ataullah

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