Subject: Re: Refund for NDR order(6452699742)
From: Shakeeb Arsalan <[email-masked]>
To: Abhishek Bargaonkar <[email-masked]>
Cc: Inayat Ali <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>, Urvika Chaudhary <[email-masked]>
Date: Sat, 25 Jan 2020 11:30:58 -0700 (MST)

Hi Abhishek, 

The Refund Got stuck because this item : 161911388 was lost in transit. 
As long as the case is pending since Nov 11th 2019, it is not customer mistake and the item is less than 100 SAR, You can raise it to Jira along with the blanket approval and ask them to process the refund for the RMA. 

From: "Abhishek Bargaonkar" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Inayat Ali" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Urvika Chaudhary" <[email-masked]> 
Sent: Saturday, 25 January, 2020 21:27:08 
Subject: Refund for NDR order(6452699742) 

Hi Team, 

Problem Statement: Refund Not Processed for NDR Order 

Order Date : 21 Nov 2019 

Order ID: 6452699742 

Tracking ID: ​S000253493181 

Assistance Required: Process the refund as soon as possible. 

Issue Description: The order did not delivered to the customer and as per the tracking details it has been returned to the warehouse on 31 Dec 2019 but refund has been not processed yet. 
So we request you to check under RMA 33225546 ​and process the refund on urgent basis. 

Regards, 
Abhishek Borgaonkar