Subject: Refund Not Processed // 6457481583
From: M Ataullah <[email-masked]>
To: Inayat Ali <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>
Date: Sat, 25 Jan 2020 06:50:17 -0700 (MST)

Hi team, 

Problem Statement: Refund Not Processed 

Order Date : Dec 20, 2019 

Order ID: 6457481583 
Return Tracking ID: 34166801352482 
Assistance Required: Need urgent refund processing 

Issue Description: Customer raised a return request for 3 item and as per customer she/he handed over all 3 items to the courier team. 

but according to the hybris the refund has been only process for 2 items, So we request you to check under RMA 23135034 how many item has been received in our warehouse. 

it was escalated to the conloc but no reply, 

Regards, 
​Ataullah