Subject: Re: Late update CC // 6460476988
From: Inayat Ali <[email-masked]>
To: MAX Bukariya <[email-masked]>
Cc: MAX Bukariya <[email-masked]>, alghamdi mohammed <[email-masked]>, abhilash kuttalam <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Urvika Chaudhary <[email-masked]>, M Ataullah <[email-masked]>, escalations dxbteam <[email-masked]>, Sagaya Kumar <[email-masked]>, Raghu Pillai <[email-masked]>, suvadeep saha <[email-masked]>, sree adhikes
Date: Sat, 25 Jan 2020 04:57:49 -0700 (MST)

Hi Team 

Please share the status for Order ID: [ callto:6460815801 | 6460476988 ] . Store Id: Max60253 

The customer placed the order on 11th Jan and it's not available for pick up. 

Request to check and share an update. 

Thanks 

Inayat Ali 

From: "maxwhryd ecom" <[email-masked]> 
To: "ali inayat" <[email-masked]>, "MAX Bukariya" <[email-masked]>, "alghamdi mohammed" <[email-masked]>, "abhilash kuttalam" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Urvika Chaudhary" <[email-masked]>, "M Ataullah" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Sagaya Kumar" <[email-masked]>, "Raghu Pillai" <[email-masked]>, "suvadeep saha" <[email-masked]>, "sree adhikessavan" <[email-masked]> 
Sent: Saturday, January 25, 2020 5:22:45 PM 
Subject: RE: Late update CC // 6460476988 

Dear Team , 

We shipped and handed over to store team at 12-jan-2020. 

Thanks 

Esaf 

From: Inayat Ali <[email-masked]> 
Sent: Saturday, January 25, 2020 2:43 PM 
To: Maxwhryd Ecom <[email-masked]>; Sagaya Suresh Kumar <[email-masked]>; Raghu Pillai <[email-masked]>; Suvadeep Saha <[email-masked]>; Sree Adhikessavan <[email-masked]>; Max Bukariya <[email-masked]>; Alghamdi Mohammed <[email-masked]>; Abhilash Kuttalam <[email-masked]> 
Cc: Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Seeta Seeta <[email-masked]>; Urvika Chaudhary <[email-masked]>; M Ataullah <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: Re: Late update CC // 6460476988 

External email sender, please take precaution. 

Hi Team 

Please share the status for Order ID: [ callto:6460815801 | 6460476988 ] . Store Id: Max60253 

The customer placed the order on 11th Jan and it's not available for pick up. 

Request to check and share an update. 

Thanks 

Inayat Ali 

From: "M Ataullah" < [ mailto:[email-masked] | [email-masked] ] > 
To: "ali inayat" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Urvika Chaudhary" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, January 25, 2020 5:02:17 PM 
Subject: Late update CC // 6460476988 

Hi Team, 

Problem Statement: (Late Shipping) 

Order Date : Jan 11, 2020 

Order ID: 6460476988 
Tracking ID: 646047698822999991 

Store : Max60253 
Assistance Required: Need Urgent Delivery 

Issue Description: Customer placed order on Jan 11, 2020 and till now he/she has not received the order. As per the hybris the order status is ready to be shipped/shipped. 

Customer is chasing us for his/her order so we request you to expedite the delivery date . 

it was escalated to Store but no reply, 

Regards, 
Ataullah 

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