Subject: Re: Late update CC // 6460476988
From: Inayat Ali <[email-masked]>
To: [email-masked], Sagaya Suresh Kumar <[email-masked]>, [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Urvika Chaudhary <[email-masked]>, M Ataullah <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sat, 25 Jan 2020 04:43:07 -0700 (MST)

Hi Team 

Please share the status for Order ID: [ callto:6460815801 | 6460476988 ] . Store Id: Max60253 

The customer placed the order on 11th Jan and it's not available for pick up. 

Request to check and share an update. 

Thanks 
Inayat Ali 

From: "M Ataullah" <[email-masked]> 
To: "ali inayat" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Cc: "Urvika Chaudhary" <[email-masked]> 
Sent: Saturday, January 25, 2020 5:02:17 PM 
Subject: Late update CC // 6460476988 

Hi Team, 

Problem Statement: (Late Shipping) 

Order Date : Jan 11, 2020 

Order ID: 6460476988 
Tracking ID: 646047698822999991 
Store : Max60253 
Assistance Required: Need Urgent Delivery 

Issue Description: Customer placed order on Jan 11, 2020 and till now he/she has not received the order. As per the hybris the order status is ready to be shipped/shipped. 

Customer is chasing us for his/her order so we request you to expedite the delivery date . 

it was escalated to Store but no reply, 

Regards, 
Ataullah