Subject: RE: Refund Not Processed // 6458560233
From: Ksaconloc Returns <[email-masked]>
To: Inayat Ali <[email-masked]>, Sagaya Suresh Kumar <[email-masked]>, Suvadeep Saha <[email-masked]>, Ramesh Gottimukkala <[email-masked]>, Sree Adhikessavan <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>, Urvika Chaudhary <[email-masked]>, M Ataullah <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sat, 25 Jan 2020 11:27:26 +0000

Dear Team,

We have received only 8 item which we have already processed. Please find below details

Thanks,
Ratheesh.

From: Inayat Ali <[email-masked]>
Sent: Saturday, January 25, 2020 2:13 PM
To: Ksaconloc Returns <[email-masked]>; Sagaya Suresh Kumar <[email-masked]>; Suvadeep Saha <[email-masked]>; Ramesh Gottimukkala <[email-masked]>; Sree Adhikessavan <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Seeta Seeta <[email-masked]>; Urvika Chaudhary <[email-masked]>; M Ataullah <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Refund Not Processed // 6458560233

External email sender, please take precaution.
Hi Team

Please share the return and refund status for Order Id: 6458560233.

AWB: 34115758706057

Amount: SAR 51.00

Thanks
Inayat Ali

________________________________
From: "M Ataullah" <[email-masked]<mailto:[email-masked]>>
To: "ali inayat" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, January 25, 2020 4:25:58 PM
Subject: Refund Not Processed // 6458560233

Hi Team,

Problem Statement: Refund Not Processed

Order Date : Dec 27, 2019

Order ID: 6458560233
Return Tracking ID: 34115758706057
Assistance Required: Need urgent process the RMA 23149178

Issue Description: Customer raised a return request, and as per customer she handed return items to the courier team.

As per tracking ID it has been received to our end on 07 Jan 2020, so kindly process the RMA,

it's escalated to the conloc team twice but no reply,

Regards,
Ataullah

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