Subject: Re: late update CC // 6460815801
From: Inayat Ali <[email-masked]>
To: [email-masked], Sagaya Suresh Kumar <[email-masked]>, [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>, Urvika Chaudhary <[email-masked]>, escalations dxbteam <[email-masked]>, M Ataullah <[email-masked]>
Date: Sat, 25 Jan 2020 04:17:28 -0700 (MST)

Hi Team 

Please share the status for Order ID: 6460815801. Store Id: Max60123 

The customer placed the order on 13th Jan and it's not available for pick up. 

Request to check and share an update. 

Thanks 
Inayat Ali 

From: "M Ataullah" <[email-masked]> 
To: "ali inayat" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Cc: "Urvika Chaudhary" <[email-masked]> 
Sent: Saturday, January 25, 2020 4:29:42 PM 
Subject: late update CC // 6460815801 

Hi Team, 

Problem Statement:Late update 

Order Date : Jan 13, 2020 

Order ID: 6460815801 
Tracking ID: 646081580122999991 
Store : Max60123 
Assistance Required: Need Urgent Delivery 

Issue Description: Customer placed order on Jan 13, 2020 and till now the customer not received the order. As per the hybris the order status is ready to be shipped. 

​and the WH allready confirmed the order has been handed over to store team at 15-jan-2020. 

it was escalated to the store but no reply, 

Regards, 
Ataullah