Subject: Assistance required: Case id - 408927, Order Number: 6461102767
From: Ksaclick&collect Rydconloc <[email-masked]>
To: Sagaya Suresh Kumar <[email-masked]>, Inayat Ali <[email-masked]>, "Riyadh Conloc. Outbound" <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Urvika Chaudhary <[email-masked]>, Escalations Dxbteam <[email-masked]>, Manager.Haddab <[email-masked]>, Suvadeep Saha <[email-masked]>, Parvez Khan <[email-masked]>
Date: Sat, 25 Jan 2020 10:10:24 +0000

Dear team,

               Concerned order #6461102767  handed over  to respective location as date on 16/01/2020.

Kindly find the details  below.

Order No
Docket no
Container
Store code
Region
Packet Count
Delivery Type
Dispatch Date
Handover date
6461102767
646110276722999000
ECRYD303364
21445
JEDDAH
1
CBC
16-Jan-2020
16-Jan-2020

Thanks& Regards
Ganesh…..

From: Sagaya Suresh Kumar <[email-masked]>
Sent: Saturday, January 25, 2020 11:55 AM
To: Inayat Ali <[email-masked]>; Ksaclick&collect Rydconloc <[email-masked]>; Riyadh Conloc. Outbound <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Urvika Chaudhary <[email-masked]>; Escalations Dxbteam <[email-masked]>; Manager.Haddab <[email-masked]>; Suvadeep Saha <[email-masked]>
Subject: RE: Assistance required: Case id - 408927, Order Number: 6461102767

Dear Ganesh – Please check and respond this Order dispatch Status on urgent.

Case id - 408927
Order Number: 6461102767
Order Created: Jan 15, 2020
Order Delivery Mode: Store pickup
Store: Splash21445

Regards
Sagaya Suresh
+966 565165997
From: Inayat Ali <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, January 25, 2020 10:51 AM
To: Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>; Jed Conlocops2 <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>; Sree Adhikessavan <[email-masked]<mailto:[email-masked]>>; Manager.Haddab <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Urvika Chaudhary <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: Assistance required: Case id - 408927, Order Number: 6461102767

External email sender, please take precaution.
Hi Team

Please share the status for Order ID: 6461102767

The order was placed on 15 Jan and yet to reflect available for pick up.

Thanks
Inayat Ali
________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "ali inayat" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, January 25, 2020 1:08:09 PM
Subject: Assistance required: Case id - 408927, Order Number: 6461102767

Hi Team,

We request you to please help us to close the below case as we have already escalated the issue twice and had not received any response from the warehouse.

Problem statement: Order not shipped from the warehouse to the store

Case id - 408927
Order Number: 6461102767
Order Created: Jan 15, 2020
Order Delivery Mode: Store pickup
Store: Splash21445

Assistance required: Urgent delivery to the store from the warehouse

Kindly note that the above order is still not delivered to the store and its consignment status is READY_TO_SHIPPED.

Kindly expedite the process so that it could be ready for pickup as soon as possible.

Regards,
Manish

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