Subject: RE: Callback to be arranged for the customer
From: Mohd Imran <[email-masked]>
To: ccbackoffice <[email-masked]>, ccwebteam <[email-masked]>, Ali Mkhaimer <[email-masked]>, Rawan Barghouth <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Inayat Ali <[email-masked]>, Escalations Dxbteam <[email-masked]>, Urvika Chaudhary <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Abhishek Bargaonkar <[email-masked]>, Nour Hanayneh <[email-masked]>
Date: Sat, 25 Jan 2020 09:02:22 +0000

Hi Team,

Please do the needful.

Regards
Imran

From: Inayat Ali <[email-masked]>
Sent: Thursday, January 23, 2020 12:58 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Urvika Chaudhary <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Abhishek Bargaonkar <[email-masked]>
Subject: Re: Callback to be arranged for the customer

External email sender, please take precaution.
Team- Please assist with the below request.

Thanks
Inayat Ali

________________________________
From: "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "ali inayat" <[email-masked]<mailto:[email-masked]>>
Cc: "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 23 January, 2020 14:04:12
Subject: Callback to be arranged for the customer

Hi Team,

With reference to order number 9764592575 and ticket number 391491.

Customer has returned the item Nostalgia Kettle Popcorn Maker on 26 Dec 2019 to the courier team. Under this tracking 45490889986 it has been delivered to the warehouse on 29 Dec 2019.
Under this 42711279 the bank transfer is still in progress and customer is asking for the refund immediately.

As per the customer she has filled the form and submitted it and it was confirmed and promised to her by Mr Ali that refund will be available within 24 hrs. She was also  confirmed that bank information was submitted successfully bu the customer.

Refund is not processed yet and customer is asking for the refund and call back.

Customer name: Mona Hassen

Customer Number: 559905888.

Kindly arrange a callback for the customer.

Regards,
Abhishek Borgaonkar

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