Subject: Re: Assistance for Case id - 409406, Order Number: 6459042829
From: Inayat Ali <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Urvika Chaudhary <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Manish Kumar <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sat, 25 Jan 2020 00:45:31 -0700 (MST)

Hi Team 

The order was placed on 31st Dec and still the items are not dispatched from Warehouse (source - Hybris). 

Request to expedite on priorty basis. 

Thanks 
Inayat Ali 

From: "Manish Kumar" <[email-masked]> 
To: "ali inayat" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Urvika Chaudhary" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Saturday, January 25, 2020 1:01:43 PM 
Subject: Assistance for Case id - 409406, Order Number: 6459042829 

Hi Team, 

We request you to please help us resolve the below issue as we have escalated it to the warehouse twice and not received any response yet. 
​ 
Problem statement: Order not shipped to the store 

Case id - 409406 
Order Number: 6459042829 
Order Created: Dec 31, 2019 
Order Delivery Mode: Store pickup 
Store: Babyshop21135 
​ 
Assistance required: Urgent delivery to the store 

Kindly note that the above order is still not shipped from the warehouse to the store and there is no consignment created for the above order. 

Kindly also note that it's been more than 20 days since the order got placed hence we request you to expedite the process so that it could be ready for pickup as soon as possible. 

Regards, 
Manish