Subject: Collection delay: Case id - 405625, Order ID: 9765735229
From: Manish Kumar <[email-masked]>
To: Inayat Ali <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Urvika Chaudhary <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sat, 25 Jan 2020 00:00:33 -0700 (MST)

Hi Team, 

We request you to please help us to close the below case regarding the collection. 

Kindly note that the item has not been collected yet for the below AWB as the customer is still chasing us for the same and it's 3rd reminder. 

Problem Statement: What is the issue (Late Collection) Courier Team 

Case id - 405625 
Order ID: 9765735229 
Order Date: Dec 29, 2019 
Tracking ID: RP0102000301 

Assistance Required: Need Urgent Collection 

Issue Description: The return request was created on 1/2/2020 and till now the item has not collected from the customer so kindly arrange the collection on a priority basis. 

Regards, 
Manish