Subject: Re: Wrong Product delivered "9767687280"
From: Shakeeb Arsalan <[email-masked]>
To: Abhishek Sisodia <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Inayat Ali <[email-masked]>, Urvika Chaudhary <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Fri, 24 Jan 2020 07:58:41 -0700 (MST)

Hi Abhishek, 

Kindly ask the customer to raise a return request, and ask him to mention that he has received wrong product 

From: "Abhishek Sisodia" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Inayat Ali" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Urvika Chaudhary" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Thursday, 23 January, 2020 14:13:49 
Subject: Wrong Product delivered "9767687280" 

Hi Team, 

This case has been escalated twice or thrice but no response has been received from the concerned departments. Please look into it and reach its resolution. 

Issue URL : [ https://landmarkgroupservice.freshdesk.com/a/tickets/411301 | https://landmarkgroupservice.freshdesk.com/a/tickets/411301 ] 

Problem Statement : Wrong Product delivered 

Order Date : Jan 17, 2020 
Order ID : 9767687280 
Tracking ID : FP0118000043 
Assistance Required : Arrange for exchange of the product. 

Issue Description : Customer claims, she has received wrong product for 160870615 - - Printed Long Sleeves T-Shirt and Pyjama Set Please arrange exchange for the following product asap and at the earliest. 

Wrong Item : 160870615 - - Printed Long Sleeves T-Shirt and Pyjama Set 

See the images attached. 

Thanks for your help and assistance. 

Regards, 
Abhishek Sisodia