Subject: KNET On validation order
From: Abhishek Bargaonkar <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Inayat Ali <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Urvika Chaudhary <[email-masked]>
Date: Fri, 24 Jan 2020 05:02:26 -0700 (MST)

Hi Team, 

Problem Statement: On validation order (KNET) 

Order Date : 23 Dec 2019. 

Order ID: 8365162335 

Assistance Required:Kindly process the refund. 

Customer is complaining that he has made order one was successful and one order failed but his account got debited twice for the amount 14.5 KWD. 

Customer has shared the bank statement. Request you to look into this and do the needful. 

Bank statement attached for your reference. 

Warm Regards, 
Abhishek Borgaonkar