Subject: Re: Call Arrange
From: Seeta Seeta <[email-masked]>
To: Julius Lagmay <[email-masked]>
Cc: Praveen Jawadi <[email-masked]>, jessie caparas <[email-masked]>, ali inayat <[email-masked]>, Mohd Imran <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Abhishek Sisodia <[email-masked]>, Urvika Chaudhary <[email-masked]>, escalations dxbteam <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Centrepoint Dubai Festival City <[email-masked]>
Date: Thu, 23 Jan 2020 03:07:21 -0700 (MST)

Hi Team, 

Thank you for your update. 

Needful has been done. 

Thanks & Regards, 
Seeta Kunwar 

From: "Julius Lagmay" <[email-masked]> 
To: "Praveen Jawadi" <[email-masked]>, "jessie caparas" <[email-masked]>, "ali inayat" <[email-masked]>, "Mohd Imran" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Abhishek Sisodia" <[email-masked]>, "Urvika Chaudhary" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Centrepoint Dubai Festival City" <[email-masked]> 
Sent: Thursday, January 23, 2020 3:34:08 PM 
Subject: Re: Call Arrange 

Dear All, 

You can close this queries. I have spoken to him and queries has been resolved 

Thanks 

Warm Regards, 

Julius 

CENTREPOINT- DFC 

056-4806895 

From: Praveen Jawadi <[email-masked]> 
Sent: Thursday, January 23, 2020 1:39 PM 
To: Jessie Caparas <[email-masked]>; Inayat Ali <[email-masked]>; Mohd Imran <[email-masked]>; Julius Lagmay <[email-masked]> 
Cc: Seeta Seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Abhishek Sisodia <[email-masked]>; Urvika Chaudhary <[email-masked]>; Escalations Dxbteam <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]> 
Subject: Re: Call Arrange 
Hi Julius 

Can you ensure that customer gets a call by today itself. 

Regards 
Praveen Javvadi 

Get [ https://aka.ms/ghei36 | Outlook for Android ] 

From: Jessie Caparas <[email-masked]> 
Sent: Thursday, January 23, 2020 12:38:20 PM 
To: Inayat Ali <[email-masked]>; Mohd Imran <[email-masked]>; Praveen Jawadi <[email-masked]> 
Cc: Seeta Seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Abhishek Sisodia <[email-masked]>; Urvika Chaudhary <[email-masked]>; Escalations Dxbteam <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]> 
Subject: RE: Call Arrange 

[ mailto:[email-masked] | @Praveen Jawadi ] 

Please help with the below concern for CP DFC. 

Hi Team, 

Please arrange a call for this customer as he made a store purchase and want to have a talk for the refund but could not get in touch on the helpline number. 

Please arrange the call for resolution of this customer. 

Customer Email ID : [email-masked] 

Customer Name : Shibin Shaji 

Customer Contact Number : 0565267699 

From: Inayat Ali <[email-masked]> 
Sent: Thursday, January 23, 2020 12:36 PM 
To: Mohd Imran <[email-masked]> 
Cc: Seeta Seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Abhishek Sisodia <[email-masked]>; Urvika Chaudhary <[email-masked]>; Escalations Dxbteam <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]> 
Subject: Re: Call Arrange 

External email sender, please take precaution. 

Hi Imran 

The store at which the purchase was made - Centrepoint, Dubai Festival City Mall Branch. 

Invoice number - 21174106254020200116 

Thanks 
Inayat Ali 

From: "Mohd Imran" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Abhishek Sisodia" < [ mailto:[email-masked] | [email-masked] ] >, "Urvika Chaudhary" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "ali inayat" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, 22 January, 2020 18:52:46 
Subject: RE: Call Arrange 

Hi [ mailto:[email-masked] | 
@Seeta Seeta ] , 

Please confirm the store name. 

We will arrange a call from store. 

Regards 

Imran 

From: Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, January 22, 2020 5:19 PM 
To: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Abhishek Sisodia < [ mailto:[email-masked] | [email-masked] ] >; Urvika Chaudhary < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; ali inayat < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Call Arrange 

External email sender, please take precaution. 

Hi Team, 

Could you please arrange a callback to below customer. 

Thanks & Regards, 
Seeta Kunwar 

From: "Abhishek Sisodia" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Urvika Chaudhary" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "ali inayat" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, January 22, 2020 5:06:29 PM 
Subject: Call Arrange 

Hi Team, 

Please arrange a call for this customer as he made a store purchase and want to have a talk for the refund but could not get in touch on the helpline number. 

Please arrange the call for resolution of this customer. 

Customer Email ID : [ mailto:[email-masked] | [email-masked] ] 

Customer Name : Shibin Shaji 

Customer Contact Number : 0565267699 

Region : UAE 

Thanks for the assistance. 

Regards, 
Abhishek Sisodia 

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