Subject: Re: Assistance to process the refund to bank account for Case id - 407127 Order no.: 8362530376
From: Manish Kumar <[email-masked]>
To: Seeta Seeta <[email-masked]>, Inayat Ali <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Urvika Chaudhary <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 23 Jan 2020 00:19:51 -0700 (MST)

Any update on the below issue as the customer is constantly chasing us for the same? 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Inayat Ali" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Urvika Chaudhary" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, 21 January, 2020 16:28:07 
Subject: Assistance to process the refund to bank account for Case id - 407127 Order no.: 8362530376 

Hi Team, 

Kindly note we have already it to the Jira team and as per the response "Please contact the finance team as they have to deposit the amount." We request you to please forward the same to the finance team to process the refund. 

We request you to please process the below bank transfer as it seems pending 12/2/2019. 

Customer information: 

Name: Avito Azavedo 
IBAN no.: KW06COMB0000501531391404414015 
Account no.: 001531391010 
Branch: Jassem Mohammad Al-Kharafi Rd, Al-Dajeej 

Case id - 407127 
Order no.: 8362530376 
Created on: Nov 28, 2019 
RMA - 42657296 
RMA created on 12/2/19 

Thank you for your help. 

Regards, 
Manish