Subject: RE: C&C Delay - 6452406306
From: "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]>
To: Bswh Rydecom <[email-masked]>, Ksaconloc Ops <[email-masked]>
Cc: Mohd Imran <[email-masked]>, Venugopalam Rama <[email-masked]>, Jed Conlocops2 <[email-masked]>, Sumon Satish <[email-masked]>, Seeta Seeta <[email-masked]>, Manager Oasisabha <[email-masked]>, Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Qazi Mohammed <[email-masked]>, Anwar Abdullah <[email-masked]>, Inaya
Date: Thu, 23 Jan 2020 06:13:20 +0000

Dears @Bswh Rydecom<mailto:[email-masked]>@Ksaconloc Ops<mailto:[email-masked]>

Please advise mention order shipped out

Mahmoud

From: Qazi Mohammed <[email-masked]>
Sent: Thursday, January 23, 2020 9:52 AM
To: Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>; Anwar Abdullah <[email-masked]>
Cc: Mohd Imran <[email-masked]>; Venugopalam Rama <[email-masked]>; Jed Conlocops2 <[email-masked]>; Sumon Satish <[email-masked]>; Seeta Seeta <[email-masked]>; Manager Oasisabha <[email-masked]>; Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Inayat Ali <[email-masked]>; Abhishek Bargaonkar <[email-masked]>
Subject: RE: C&C Delay - 6452406306

Dear @Mahmoud Emadeldin Mahmoud   Elsayed<mailto:[email-masked]>,

PFA, subjected order not delivered to store.

Regards,
Mohammad Qazi
Centrepoint KSA
Extn:3540

From: Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, January 23, 2020 7:49 AM
To: Qazi Mohammed <[email-masked]<mailto:[email-masked]>>; Anwar Abdullah <[email-masked]<mailto:[email-masked]>>
Cc: Mohd Imran <[email-masked]<mailto:[email-masked]>>; Venugopalam Rama <[email-masked]<mailto:[email-masked]>>; Jed Conlocops2 <[email-masked]<mailto:[email-masked]>>; Sumon Satish <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Manager Oasisabha <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Inayat Ali <[email-masked]<mailto:[email-masked]>>; Abhishek Bargaonkar <[email-masked]<mailto:[email-masked]>>
Subject: RE: C&C Delay - 6452406306

Dears @Qazi Mohammed<mailto:[email-masked]> @Anwar Abdullah<mailto:[email-masked]>

Please check if mention C&C odder delivered to Centrepoint21038

Mahmoud

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, January 22, 2020 11:33 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Mohd Imran <[email-masked]<mailto:[email-masked]>>; Venugopalam Rama <[email-masked]<mailto:[email-masked]>>; Jed Conlocops2 <[email-masked]<mailto:[email-masked]>>; Sumon Satish <[email-masked]<mailto:[email-masked]>>; Qazi Mohammed <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Manager Oasisabha <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Inayat Ali <[email-masked]<mailto:[email-masked]>>; Abhishek Bargaonkar <[email-masked]<mailto:[email-masked]>>
Subject: Re: C&C Delay - 6452406306

External email sender, please take precaution.
Hi Team,

Kindly update on the below case. Thank youf or your help!

Regards,
Apoorv

________________________________
From: "Jed Conlocops2" <[email-masked]<mailto:[email-masked]>>
To: "Mohd Imran" <[email-masked]<mailto:[email-masked]>>, "Venugopalam Rama" <[email-masked]<mailto:[email-masked]>>, "Sumon Satish" <[email-masked]<mailto:[email-masked]>>
Cc: "Qazi Mohammed" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "manager oasisabha" <[email-masked]<mailto:[email-masked]>>, "Qazi Mohammed" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Inayat Ali" <[email-masked]<mailto:[email-masked]>>, "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, January 18, 2020 3:37:06 PM
Subject: RE: C&C Delay - 6452406306

Hi Dear,

Please contact CP & Max team for shipment dispatching.

Thanks,
Nayab Hussain
Outbound Landmark, Jeddah
Tel : Ext:2206, Mobile : +966583230626

From: Mohd Imran
Sent: Saturday, January 18, 2020 1:01 PM
To: Jed Conlocops2 <[email-masked]<mailto:[email-masked]>>
Cc: Qazi Mohammed <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Manager Oasisabha <[email-masked]<mailto:[email-masked]>>; Qazi Mohammed <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Inayat Ali <[email-masked]<mailto:[email-masked]>>; Abhishek Bargaonkar <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: C&C Delay - 6452406306

Hi @Jed Conlocops2<mailto:[email-masked]>,

Please help to get this shipment dispatched.

As confirmed by store, shipment not received at store.

Regards
Imran

From: Manager Oasisabha <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, January 18, 2020 1:44 PM
To: Mohd Imran <[email-masked]<mailto:[email-masked]>>; Qazi Mohammed <[email-masked]<mailto:[email-masked]>>
Cc: Qazi Mohammed <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Inayat Ali <[email-masked]<mailto:[email-masked]>>; Abhishek Bargaonkar <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: C&C Delay - 6452406306

Dear Imran,

Below mentioned order not received in store.

Regards,

Abdul Aziz

From: Mohd Imran <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, January 18, 2020 12:06 PM
To: Manager Oasisabha <[email-masked]<mailto:[email-masked]>>; Qazi Mohammed <[email-masked]<mailto:[email-masked]>>
Cc: Qazi Mohammed <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Inayat Ali <[email-masked]<mailto:[email-masked]>>; Abhishek Bargaonkar <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: C&C Delay - 6452406306

Hi @Manager Oasisabha<mailto:[email-masked]>,

Please let us know, if shipment is physically received at your store or not.

Regards
Imran

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Friday, January 17, 2020 8:54 PM
To: Mohd Imran <[email-masked]<mailto:[email-masked]>>
Cc: Manager Oasisabha <[email-masked]<mailto:[email-masked]>>; Qazi Mohammed <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Inayat Ali <[email-masked]<mailto:[email-masked]>>; Abhishek Bargaonkar <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: C&C Delay - 6452406306

External email sender, please take precaution.
Hi Team,

Kindly update on the below case. The order is still in ready to ship.

Thank you for your help!

Regards,
Apoorv
________________________________
From: "Mohd Imran" <[email-masked]<mailto:[email-masked]>>
To: "manager oasisabha" <[email-masked]<mailto:[email-masked]>>, "manager oasisabha" <[email-masked]<mailto:[email-masked]>>
Cc: "Qazi Mohammed" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Inayat Ali" <[email-masked]<mailto:[email-masked]>>, "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, January 13, 2020 1:55:14 PM
Subject: RE: C&C Delay - 6452406306

Hi @Manager Oasisabha<mailto:[email-masked]>,

Kindly confirm if order is received at your store.

Regards
Imran

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Monday, January 13, 2020 6:03 AM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Manager Oasisabha <[email-masked]<mailto:[email-masked]>>; Qazi Mohammed <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Inayat Ali <[email-masked]<mailto:[email-masked]>>; Abhishek Bargaonkar <[email-masked]<mailto:[email-masked]>>
Subject: C&C Delay - 6452406306

External email sender, please take precaution.
Hi Team,

With reference to the order number: 6452406306
Store ID: Centrepoint - 21038, CP Abha

Order placed on Nov 20, 2019 and the status is still showing ready to ship. The case has been escalated multiple times to the store and WH however, have received no response on the same.

Kindly look into this and advise further. Thank you for your help!

Regards,
Apoorv

________________________________
From: "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>
To: "Inayat Ali" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, January 11, 2020 5:56:50 PM
Subject: Late shipping (6452406306)

Hi Team,

Problem Statement:  Late Shipping (Click and Collect)

Order Date : 20 Nov 2019

Order ID: 6452406306

Tracking ID: 645240630622999991

Assistance Required: Need Urgent Delivery

Issue Description: Customer placed order on 20 Nov 2019 and till now he has not received the order. As per the hybris the order status is ready to be shipped.

Customer is chasing us for his order refund so we request you to kindly cancel this order and process the refund as customer is a with us since 2017.

Escalated to warehouse and updated in order cancellation sheet but no response.

Regards,
Abhishek Borgaonkar

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<http://www.landmarkgroup.com>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<http://www.landmarkgroup.com>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com