Subject: Return Pending - 6457588443
From: Apoorv Joshi <[email-masked]>
To: Sagaya Suresh Kumar <[email-masked]>, Ksaconloc Returns <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Ahmad Daher <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Inayat Ali <[email-masked]>
Date: Wed, 22 Jan 2020 17:06:00 -0700 (MST)

Hi Team, 

With reference to the order number: 6457588443 
AWB: 34147816258665 

Please confirm if we received any other items with different item ID's in this return. As instead of 21 items customer only received 7 items and they were also wrong items. 

Please advise on priority. This case is pending with us for more than a month. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Ahmad Daher" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Inayat Ali" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Urvika Chaudhary" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Wednesday, January 22, 2020 11:43:56 PM 
Subject: Refund issue 6457588443 

Ticket 383587 

Hi Team, 

Order number: 6457588443 

Customer reported receiving wrong items in this order. So kindly check and advise if besides the 2 items that we have already processed, 

Thank you for your help! 

Regards, 
Ahmad