Subject: C&C Issue - 6455546399
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>, Inayat Ali <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Rehan Khan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Wed, 22 Jan 2020 11:46:19 -0700 (MST)

Hi Team, 

Please check the below case and assist. Case is pending since over a month. Order status updated to Pickup Completed but the customer is mentioning it was never collected by him. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Rehan Khan" <[email-masked]> 
To: "Urvika Chaudhary" <[email-masked]>, "Inayat Ali" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, January 17, 2020 11:26:29 AM 
Subject: Not collected order but status shows collected / 6455546399 

From: "Rehan Khan" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Urvika Chaudhary" <[email-masked]>, "Inayat Ali" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, 14 January, 2020 16:58:12 
Subject: Not collected order but status shows collected / 6455546399 

Hi Team, 

Customer did not received his order, however status shows that order has been picked up. 
We escalated many times but did not received any response. 

Order number - 6455546399 
Ticket number - 327244 

Looking forward to hearing from you. 

Regards 
Rehan