Subject: Re: Partial Delivery - 9763062385
From: Apoorv Joshi <[email-masked]>
To: Mohd Imran <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Inayat Ali <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Wed, 22 Jan 2020 11:17:26 -0700 (MST)

Hi Imran, 

Any update on the below from Shipa. Kindly help us close this. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Mohd Imran" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Inayat Ali" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Wednesday, January 15, 2020 1:09:54 PM 
Subject: RE: Partial Delivery - 9763062385 

FYI 

From: Apoorv Joshi <[email-masked]> 
Sent: Wednesday, January 15, 2020 12:29 AM 
To: Escalations Dxbteam <[email-masked]> 
Cc: Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Inayat Ali <[email-masked]> 
Subject: Partial Delivery - 9763062385 

External email sender, please take precaution. 

Hi Team, 

With reference to the order number: 9763062385 

Ticket ID: 327098 

Customer reported receiving this order partially and same was escalated to WH for confirmation on how many items were shipped. WH confirmed that all items were shipped and were handed over to Shipa in 2 containers. 

As per WH only one package was handed over to customer which was conveyed to Shipa for the same. Priyanka further asked for manifest details to check on this which we have shared multiple times but we are not getting any response from either Shipa support or Priyanka anymore. 

Kindly look into this case and advise further. Thank you for your help! 

Regards, 

Apoorv 
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