Subject: Re: Missing items / 6455264127 -- 161965637
From: Shakeeb Arsalan <[email-masked]>
To: Sagaya Suresh Kumar <[email-masked]>, Jed Conlocops2 <[email-masked]>
Cc: ramesh gottimukkala <[email-masked]>, sree adhikessavan <[email-masked]>, escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Inayat Ali <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Urvika Chaudhary <[email-masked]>
Date: Wed, 22 Jan 2020 11:13:56 -0700 (MST)

Hi Team, 

Any update ?? 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "Sagaya Suresh Kumar" <[email-masked]>, "Jed Conlocops2" <[email-masked]> 
Cc: "ramesh gottimukkala" <[email-masked]>, "sree adhikessavan" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Inayat Ali" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Urvika Chaudhary" <[email-masked]> 
Sent: Monday, 20 January, 2020 23:48:30 
Subject: Missing items / 6455264127 -- 161965637 

Hi Team, 

Problem Statement: (Missing items) 

Order Date : 02-Dec-2019 

Order ID: 6455264127 
Tracking ID: 45054606365 
Assistance Required: Need missing item 

Issue Description: Customer placed order for 8 items but as per the customer she has only received 7 items, Under the consignment details we can see that all 8 items has been shipped/Delivered from our side. 

Customer history: 1 ITEMS OUT OF 8 IS MISSING, CUSTOMER WANTS THE SAME ASAP. CUSTOMER REPORTED THE ISSUES FIRST TIME AS PER HIS HISTORY. 
The missing item is 161965637 - - Upholstered Bench - 120x40.5x52 cms (SAR359.00) 

Regards, 
Shakeeb