Subject: Refund Issue//6455548550
From: Seeta Seeta <[email-masked]>
To: [email-masked]
Cc: escalations dxbteam <[email-masked]>, Nitesh Singh <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, ali inayat <[email-masked]>, Urvika Chaudhary <[email-masked]>
Date: Wed, 22 Jan 2020 03:59:49 -0700 (MST)

Hi Team, 

With reference to order number 6455548550, The order was shipped in 2 consignments and under tracking number:645554855023999991 customer already collected the item. Now under tracking number: 645554855023999992 the order status is NOT_PICKED. 

So we request you to initiate the refund for the not picked item as customer is chasing us for his refund. 

Waiting for your response. 

Thanks & Regards, 
Seeta Kunwar