Subject: Fwd:
From: "Fauzan Ahmad . Musalman" <[email-masked]>
Date: Wed, 22 Jan 2020 02:11:50 -0700 (MST)

From: "Seeta Seeta" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Wednesday, 22 January, 2020 14:35:52 

Ticket ID 	Subject 	Status 	Priority 	Source 	Type 	Agent 	Group 	Created time 	Last update time 	3RD PARTY SENT TO 	Remarks 
213752 	Re: 	Waiting on Third Party 	Low 	Email 	Post Order Inquiry 	Syed Ataullah 	LiveSalesman 	2019-10-27 21:25:25 	2020-01-21 13:10:50 	INTERNAL 	Case has esclataed to jira team for refund. 
222139 	Centrepoint Online - سنتربوينت 	Waiting on Third Party 	Low 	Email 	Complaints 	nitesh singh 	LiveSalesman 	2019-10-31 17:28:17 	2020-01-21 23:50:53 	INTERNAL 	Resolved 
233469 	Re: !تم تأكيد الطلب 	Waiting on Third Party 	Low 	Email 	Post Order Inquiry 	Syed Ataullah 	LiveSalesman 	2019-11-07 07:23:18 	2020-01-19 11:40:32 	INTERNAL 	

239015 	ارجاع منتجات 	Waiting on Third Party 	Low 	Email 	Complaints 	Mhd Obiedo 	LiveSalesman 	2019-11-10 14:44:46 	2020-01-18 09:48:14 	Courier 	Resclated the case to aramex for collection 
257489 	Re: Your Click & Collect order is confirmed! 	Waiting on Third Party 	Low 	Email 	Post Order Inquiry 	nitesh singh 	LiveSalesman 	2019-11-19 12:16:07 	2020-01-20 15:12:57 	INTERNAL 	

261339 	Follow-up on order number 6450523651 	Waiting on Third Party 	Low 	Email 	Post Order Inquiry 	Abhishek Sisodia 	LiveSalesman 	2019-11-20 19:00:05 	2020-01-20 15:37:17 	INTERNAL 	Rescalated to warehouse 
261540 	Re: تم تأكيد طلبك للاستلام من المتجر 	Waiting on Third Party 	Low 	Email 	Complaints 	Ghazi Mohammed ahmed 	LiveSalesman 	2019-11-20 19:57:29 	2020-01-18 09:49:50 	INTERNAL 	

263352 	Returns 	Waiting on Third Party 	Low 	Portal 	Post Order Inquiry 	Shakeeb Arsalan 	LiveSalesman 	2019-11-21 12:46:33 	2020-01-20 18:31:11 	Courier 	

264837 	Delivery 	Waiting on Third Party 	Low 	Portal 	Complaints 	Syed Ataullah 	LiveSalesman 	2019-11-21 20:44:06 	2020-01-21 13:16:01 	INTERNAL 	

268017 	Returns 	Open 	Low 	Portal 	Complaints 	Abhishek Bargaonkar 	LiveSalesman 	2019-11-23 02:19:54 	2020-01-22 11:00:24 	

270920 	Conversation with amwn737 	Waiting on Third Party 	Low 	Chat 	Pre Order Inquiry 	Syed Ataullah 	LiveSalesman 	2019-11-24 00:14:29 	2020-01-19 11:40:33 	INTERNAL 	

277931 	
	Waiting on Third Party 	Low 	Email 	Post Order Inquiry 	Asjad Hussain 	LiveSalesman 	2019-11-25 23:01:10 	2020-01-21 07:21:42 	INTERNAL 	

281604 	Returns 	Open 	Low 	Portal 	Post Order Inquiry 	Fauzan Musalman 	LiveSalesman 	2019-11-26 22:14:13 	2020-01-21 19:54:41 	Courier 	

283639 	لم يتم تفعيل بطاقة الهدايا 	Open 	Low 	Email 	Pre Order Inquiry 	Ahmad Daher 	LiveSalesman 	2019-11-27 13:26:05 	2020-01-20 23:06:22 	INTERNAL 	

288992 	Re: Your Click & Collect order is confirmed! 	Waiting on Third Party 	Low 	Email 	Post Order Inquiry 	Abhishek Sisodia 	LiveSalesman 	2019-11-28 17:33:47 	2020-01-16 16:07:02 	INTERNAL 	

289615 	Conversation with hooohooo33 	Waiting on Customer 	Low 	Chat 	Post Order Inquiry 	Shakeeb Arsalan 	LiveSalesman 	2019-11-28 20:25:36 	2020-01-21 08:54:20 	INTERNAL 	

291353 	Delivery 	Waiting on Third Party 	Low 	Portal 	Complaints 	Mhd Obiedo 	LiveSalesman 	2019-11-29 12:36:01 	2020-01-16 15:13:50 	INTERNAL 	

292506 	Conversation with Rinsing Wayfarer 	Waiting on Third Party 	Low 	Chat 	Post Order Inquiry 	Mhd Obiedo 	LiveSalesman 	2019-11-29 19:41:01 	2020-01-21 14:06:04 	INTERNAL 	

298279 	Complaint 	Waiting on Third Party 	Low 	Email 	Complaints 	Shakeeb Arsalan 	LiveSalesman 	2019-12-01 11:37:47 	2020-01-17 12:22:00 	INTERNAL 	

301887 	Re: كيف كانت تجربة تسوقك معنا؟ 	Waiting on Third Party 	Low 	Email 	Complaints 	Sharf Ali Mohammed Alkebsi 	LiveSalesman 	2019-12-02 03:53:34 	2020-01-22 06:51:41 	INTERNAL 	

302131 	Delivery 	Waiting on Third Party 	Low 	Portal 	Post Order Inquiry 	Apoorv Joshi 	LiveSalesman 	2019-12-02 08:55:29 	2020-01-18 04:45:02 	INTERNAL 	

303761 	Re: لقد استلمنا طلب الإرجاع الإلكتروني الخاص بك. 	Waiting on Third Party 	Low 	Email 	Post Order Inquiry 	Mhd Obiedo 	LiveSalesman 	2019-12-02 16:14:10 	2020-01-14 15:45:37 	INTERNAL 	

304206 	Delivery 	Waiting on Third Party 	Low 	Portal 	Post Order Inquiry 	Apoorv Joshi 	LiveSalesman 	2019-12-02 17:59:52 	2020-01-15 05:18:52 	

308051 	Delivery 	Waiting on Third Party 	Low 	Portal 	Post Order Inquiry 	Abhishek Bargaonkar 	LiveSalesman 	2019-12-03 17:25:05 	2020-01-22 10:56:05 	Courier 	

308602 	Delivery 	Open 	Low 	Portal 	Complaints 	Shakeeb Arsalan 	LiveSalesman 	2019-12-03 19:29:56 	2020-01-21 17:06:48 	INTERNAL 	

310767 	بخصوص الطلب رقم 6444148352 	Waiting on Third Party 	Low 	Email 	Post Order Inquiry 	Asjad Hussain 	LiveSalesman 	2019-12-04 11:54:19 	2020-01-18 08:14:55 	INTERNAL 	

311104 	Re: شارك رأيك وملاحظاتك معنا 	Waiting on Third Party 	Low 	Email 	Complaints 	Asjad Hussain 	LiveSalesman 	2019-12-04 13:27:19 	2020-01-18 08:28:39 	INTERNAL 	

311423 	Change my mobile number 	Waiting on Third Party 	Low 	Email 	Pre Order Inquiry 	Abhishek Bargaonkar 	LiveSalesman 	2019-12-04 14:37:26 	2020-01-20 20:12:02 	INTERNAL 	

311507 	Conversation with User 	Waiting on Third Party 	Low 	Chat 	Post Order Inquiry 	Mhd Obiedo 	LiveSalesman 	2019-12-04 14:52:58 	2020-01-21 14:06:50 	INTERNAL 	

311521 	order number 6454864711 	Waiting on Third Party 	Low 	Email 	Complaints 	Rehan Khan 	LiveSalesman 	2019-12-04 14:56:28 	2020-01-18 10:21:59 	INTERNAL 	

312787 	Re: Your products are on the way 	Open 	Low 	Email 	Post Order Inquiry 	Abhishek Bargaonkar 	LiveSalesman 	2019-12-04 18:51:49 	2020-01-22 10:12:25 	INTERNAL 	

313193 	Delivery 	Waiting on Third Party 	Low 	Portal 	Complaints 	Shakeeb Arsalan 	LiveSalesman 	2019-12-04 20:21:31 	2020-01-17 10:14:18 	INTERNAL 	

314860 	Conversation with User 	Waiting on Third Party 	Low 	Chat 	Post Order Inquiry 	Manish Kumar 	LiveSalesman 	2019-12-05 09:35:31 	2020-01-17 12:39:42 	INTERNAL 	

315631 	Reference 9761209415 	Waiting on Third Party 	Low 	Email 	Post Order Inquiry 	Abhishek Sisodia 	LiveSalesman 	2019-12-05 13:38:36 	2020-01-19 12:26:07 	Courier 	

316225 	Delivery 	Waiting on Third Party 	Low 	Portal 	Post Order Inquiry 	Apoorv Joshi 	LiveSalesman 	2019-12-05 15:36:34 	2020-01-15 05:07:22 	INTERNAL 	

317986 	Conversation with dolcie2012 	Waiting on Third Party 	Low 	Chat 	Complaints 	Shakeeb Arsalan 	LiveSalesman 	2019-12-06 02:45:44 	2020-01-20 22:19:10 	INTERNAL 	

320165 	Returns 	Waiting on Third Party 	Low 	Portal 	Complaints 	Syed Ataullah 	LiveSalesman 	2019-12-07 00:01:02 	2020-01-19 11:40:34 	Courier 	

325597 	Conversation with Galloping Tree 	Waiting on Third Party 	Low 	Chat 	Post Order Inquiry 	Asjad Hussain 	LiveSalesman 	2019-12-08 16:52:24 	2020-01-18 08:30:07 	INTERNAL 	

325994 	Delivery 	Waiting on Customer 	Low 	Portal 	Complaints 	Ahmad Daher 	LiveSalesman 	2019-12-08 18:05:23 	2020-01-21 20:22:36 	

326837 	Conversation with Jumping Cupcake 	Waiting on Third Party 	Low 	Chat 	Complaints 	Shakeeb Arsalan 	LiveSalesman 	2019-12-08 22:03:30 	2020-01-20 17:51:25 	INTERNAL 	

Thanks & Regards, 
Seeta Kunwar