Subject: RE: KNET refund - 8367566280
From: Malik Ismail <[email-masked]>
To: Apoorv Joshi <[email-masked]>, "Rashid Gafoor Kaskar" <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Inayat Ali <[email-masked]>
Date: Wed, 22 Jan 2020 04:48:43 +0000

Hi Rashid,

Please do the needful.

Regards,
Malik Ismail
From: Apoorv Joshi <[email-masked]>
Sent: Wednesday, January 22, 2020 4:09 AM
To: Malik Ismail <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Inayat Ali <[email-masked]>
Subject: KNET refund - 8367566280

External email sender, please take precaution.
Hi Malik,

Kindly assist with the below case.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Shivani Rani" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Inayat Ali" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Cc: "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, January 21, 2020 2:35:20 PM
Subject: KNET refund /// 8367566280

Hi Team,

Ticket number: 414815
Problem Statement: Refund not processed
Order Date : Jan 16, 2020
Order ID: 8367566280<callto:8366552604>
Assistance Required: Need urgent refund

Issue Description: Customer place an order which was on-validation cancelled and she paid through KNET. In payment transaction it is showing capture accepted. ​
​
Customer needs her refund on priority.
​
Kindly check and update.
​
Thank you for your help!

Regards,
Shivani

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