Subject: Delay in processing the refund
From: Nikhil Bishnoi <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Tue, 21 Jan 2020 15:22:13 -0700 (MST)

Hi Apoorv, 

With regards to Order No 6456643207, Ticket No 392534, WH is not responding for the refund. I have followed up 3 times with them. 

Problem Statement: Refund not processed 
Order Date : 13 Dec 2019 
Order ID: 6456643207 
Return Tracking ID: 34167305298187 
Assistance Required: Need refund urgently 

Issue Description: Customer raised a return request on 17/12/19, and the same was delivered on Dec 19 to our WH. Refund is not yet processed and is pending since Dec 19. Kindly refund the customer asap. 

Kindly assist. 

Regards, 
Nikhil.