Subject: Re: Assistance required Case id - 378998 and Order Number: 7665692348
From: Manish Kumar <[email-masked]>
To: Inayat Ali <[email-masked]>, Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Urvika Chaudhary <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Tue, 21 Jan 2020 06:18:10 -0700 (MST)

Any update on the below issue? 

From: "Dominic Arackal" <[email-masked]> 
To: "Inayat Ali" <[email-masked]>, "BHRdc Ecomm" <[email-masked]>, "Sharfuddeen Kadavan" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Urvika Chaudhary" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Escalations Dxbteam" <[email-masked]> 
Sent: Sunday, 19 January, 2020 00:10:51 
Subject: RE: Assistance required Case id - 378998 and Order Number: 7665692348 

Dear Suvo 

Pls update the status 

Regards 

Dominic arackal 

From: Inayat Ali <[email-masked]> 
Sent: Saturday, January 18, 2020 6:32 PM 
To: BHRdc Ecomm <[email-masked]>; Dominic Arackal <[email-masked]> 
Cc: Seeta Seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Urvika Chaudhary <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: Re: Assistance required Case id - 378998 and Order Number: 7665692348 

External email sender, please take precaution. 

Hi Team 

Please process the refund for Order (7665692348). As per the tracking id 45439790141, items were delivered to the warehouse. 

The customer is chasing us on his delayed refund. 

We look forward to hear from you soon. 

Thanks 

Inayat Ali 

From: "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
To: "ali inayat" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Urvika Chaudhary" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, 18 January, 2020 13:41:08 
Subject: Assistance required Case id - 378998 and Order Number: 7665692348 

Hi Team, 

We request you to please help us to resolve the below issue as it was raised to the store twice however there is no response. 

Kindly note that we had 

Problem statement: Refund Not initiated yet 

Case id - 378998 

Order Number: 7665692348 

Order Created: Dec 29, 2019 

Tracking id - 45439790141 

Return request created: 1/1/2020 

Assistance Required: Process the refund on priority 

Kindly note that as per tracking the item has been collected from the customer on 1/8/2020 still the refund for the same has not been initiated. 

Regards, 

Manish 

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com