Subject: Late Refund #6452646949
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: [email-masked], Sagaya Suresh Kumar <[email-masked]>
Cc: [email-masked], Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 21 Jan 2020 05:20:08 -0700 (MST)

Hi Team, 

With reference to ticket: 301887 
Order: 6452646949 
RMA: 23076059 
Return tracking: 34128513553867 

Customer saying that he has returned three items under RMA: but as per hybris the status of one item (160252182 - - Juniors Round Shower Cap) is submitted to warehouse, items which is returned by customer 
160252182 - - Juniors Round Shower Cap 
161650795 - - Juniors 5-Piece Comforter Set 
161684119 - - Juniors Tyson Travel Cot with Changer 

can you please check if you have received the item at warehouse or not to refund for customer as customer is chasing for the refund. 

Regards, 
Fauzan