Subject: Refund Not Proccessed "6455434094"
From: Abhishek Sisodia <[email-masked]>
To: Seeta Seeta <[email-masked]>, Inayat Ali <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Tue, 21 Jan 2020 00:49:22 -0700 (MST)

Hi Team, 

This case has been escalated twice and still no response. And status on hybris is same as before. Please look into this and try to reach it to a resolution. 

URL Issue : [ https://landmarkgroupservice.freshdesk.com/a/tickets/396132 | https://landmarkgroupservice.freshdesk.com/a/tickets/396132 ] 

Problem Statement : Refund Not Proccessed 

Order Date : Dec 3, 2019 
Order ID: 6455434094 
Tracking ID: S000319433512 

Assistance Required : Process the refund 

Issue Description : Customer order has been not delivered but returned and the order has been delivered back to warehouse successfully on 25 Dec, 2019. Status of refund is 
162017948 - - Printed Sweatshirt with Round Neck and Long Sleeves SUBMITTED_TO_WAREHOUSE 
161895207 - - Plain Jog Pants with Elasticised Waistband and Pocket Detail REFUND_IN_PROGRESS 

Thanks for your assistance. 

Regards, 
Abhishek Sisodia