Subject: RE: Click and collect late delivery:6450307343
From: Qazi Mohammed <[email-masked]>
To: Mallmanager Cpibn <[email-masked]>, Centrepoint Ibn <[email-masked]>
Cc: Jessie Caparas <[email-masked]>, Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Urvika Chaudhary <[email-masked]>, Seeta Seeta <[email-masked]>, Sagaya Suresh Kumar <[email-masked]>, Suvadeep Saha <[email-masked]>, Sree Adhikessavan <[email-masked]>, Mehraz Mulla <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Mon, 20 Jan 2020 11:31:22 +0000

Dear @Mallmanager Cpibn<mailto:[email-masked]>
Why is this order still not receive in Sahla application?
Update and call the customer for order pick up.
Awaiting your confirmation on the same.

Regards,
Mohammad Qazi
Centrepoint KSA
Extn:3540

From: Shakeeb Arsalan <[email-masked]>
Sent: Monday, January 20, 2020 1:29 PM
To: Qazi Mohammed <[email-masked]>
Cc: Jessie Caparas <[email-masked]>; Mallmanager Cpibn <[email-masked]>; Centrepoint Ibn <[email-masked]>; Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]>; Urvika Chaudhary <[email-masked]>; Seeta Seeta <[email-masked]>; Sagaya Suresh Kumar <[email-masked]>; Suvadeep Saha <[email-masked]>; Sree Adhikessavan <[email-masked]>; Mehraz Mulla <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>
Subject: Re: Click and collect late delivery:6450307343

External email sender, please take precaution.

Hi Qazi,

The issue has not been resolved yet, Any update ?

________________________________
From: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
To: "qazi mohammed" <[email-masked]<mailto:[email-masked]>>
Cc: "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "Mallmanager Cpibn" <[email-masked]<mailto:[email-masked]>>, "Centrepoint Ibn" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Sagaya Suresh Kumar" <[email-masked]<mailto:[email-masked]>>, "suvadeep saha" <[email-masked]<mailto:[email-masked]>>, "sree adhikessavan" <[email-masked]<mailto:[email-masked]>>, "Mehraz Mulla" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 16 January, 2020 23:33:34
Subject: Re: Click and collect late delivery:6450307343

Hi Qazi,

The issue has not been resolved yet, Any update ?
________________________________
From: "qazi mohammed" <[email-masked]<mailto:[email-masked]>>
To: "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "Mallmanager Cpibn" <[email-masked]<mailto:[email-masked]>>, "Centrepoint Ibn" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Sagaya Suresh Kumar" <[email-masked]<mailto:[email-masked]>>, "suvadeep saha" <[email-masked]<mailto:[email-masked]>>, "sree adhikessavan" <[email-masked]<mailto:[email-masked]>>, "Mehraz Mulla" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 9 January, 2020 20:14:45
Subject: RE: Click and collect late delivery:6450307343

Hi @Jessie Caparas<mailto:[email-masked]>,
Order received in store but due to technical error store unable to receive this order.
Now issue fixed.

Dear @Mallmanager Cpibn<mailto:[email-masked]>
Now order status is “Sent to Store”
Order receive in Sahla and call the customer for order pickup.

Regards,
Mohammad Qazi
Centrepoint KSA
Extn:3540

From: Jessie Caparas
Sent: Thursday, January 09, 2020 11:49 AM
To: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>; Suvadeep Saha <[email-masked]<mailto:[email-masked]>>; Sree Adhikessavan <[email-masked]<mailto:[email-masked]>>; Qazi Mohammed <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Urvika Chaudhary <[email-masked]<mailto:[email-masked]>>
Subject: RE: Click and collect late delivery:6450307343

@Qazi Mohammed<mailto:[email-masked]>

Please help us check if this order has reached the store.

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, January 8, 2020 5:15 PM
To: Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>; Suvadeep Saha <[email-masked]<mailto:[email-masked]>>; Sree Adhikessavan <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Urvika Chaudhary <[email-masked]<mailto:[email-masked]>>
Subject: Click and collect late delivery:6450307343
Importance: High

External email sender, please take precaution.
Hi Team,

The below order is still not shipped from the warehouse and the order was placed on Nov 6. Could you please check from your end and expedite the delivery date.

As the case is pending since Nov.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, January 7, 2020 11:12:03 AM
Subject: Click and collect late delivery

Hi Team,

Problem Statement: (Late Shipping)
Order Date : Nov 6, 2019

Order ID: 6450307343
Tracking ID: 645030734322999991
Assistance Required: Need Urgent Delivery

Issue Description: Customer placed order on 06/11/2019 and till now he/she has not received the order. As per the hybris the order status is ready to be shipped/shipped.

Customer is chasing us for his/her order so we request you to expedite the delivery .

last escalated to warehouse on 01/01/2020

Regards,
Shafeeque

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com