Subject: late delivery C&C / 6459156126
From: Ammar Ali <[email-masked]>
To: Inayat Ali <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Mon, 20 Jan 2020 03:29:57 -0700 (MST)

Ticket number : 398735 

Customer is chasing us every day and keep asking us about his order kindly escalate this issue to the store since we have received a response from the warehouse please find the attachment 

Please take a look at ticket #398735 raised by Mohamed Ubaidullah ([email-masked]). 

Hi Team, 

Problem Statement – Late delivery C&C 
Order ID – 6459156126 
Order date : 01-Jan-2020 
Store Code : Max60230 

Assistance Required – Need confirmation of this order whether it is at sotre or not. 

Issue Description: Order was placed on: 01-Jan-2020 ,However. The order has shipped to the store , Please confirm us if this order is shipped to the store or not. 

As per the hybris the order still submitted to warehouse and the consignments status is ready to shipped. 

Customer is chasing us for his/her order so we request you to update us about the order status. 

Regards, 
Ammar Ali