Subject: Re: late refund :6457542090
From: Shakeeb Arsalan <[email-masked]>
To: Mohammed Obiedo <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Inayat Ali <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Urvika Chaudhary <[email-masked]>
Date: Sun, 19 Jan 2020 05:00:25 -0700 (MST)

Hi obiedo, 

Kindly raise the issue to the concept head to get refund approval 

From: "Mohammed Obiedo" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Inayat Ali" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Urvika Chaudhary" <[email-masked]> 
Sent: Sunday, 19 January, 2020 17:21:40 
Subject: late refund :6457542090 

Hi Team , 

With reference to order number :6457542090 

Ticket ID:401601 

the customer is claiming that he did return for 8 items in this order 

but only 2 has been processed 

also he provided the AWB , for the rest of his return : 34118704317395 

which is showing returned , but CONLOC confirmed that they only received 5 items(check attachment ) 

so three items customer insisting that he returned it < 161886149,161852357,161872585> and it cost :175 SAR 

please check and advise us , 

Regards, 
Obiedo