Subject: FW: late shipping C&C //// 9765794210
From: Mohd Imran <[email-masked]>
To: Lifestyle Sahara <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Inayat Ali <[email-masked]>, Shivani Rani <[email-masked]>
Date: Sun, 19 Jan 2020 08:30:46 +0000

Hi @Lifestyle Sahara<mailto:[email-masked]>,

Please confirm the status of shipment.

Regards
Imran

From: Apoorv Joshi <[email-masked]>
Sent: Saturday, January 18, 2020 9:46 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Inayat Ali <[email-masked]>; Shivani Rani <[email-masked]>
Subject: Fwd: late shipping C&C //// 9765794210

External email sender, please take precaution.
Hi Team,

Kindly help us close the below case. I have emailed store directly on the same however, it appears that the manager is on emergency leave - attaching the outofoffice email i received. Kindly help us raise it to the concerned so we can close this asap.

Regards,
Apoorv

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "lifestyle sahara" <[email-masked]<mailto:[email-masked]>>
Cc: "Inayat Ali" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shivani Rani" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "mohan dev" <[email-masked]<mailto:[email-masked]>>, "mahesh kumar" <[email-masked]<mailto:[email-masked]>>, "saravanan sathappan" <[email-masked]<mailto:[email-masked]>>, "Lifestyle Ecom" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, January 18, 2020 10:40:40 PM
Subject: Fwd: late shipping C&C //// 9765794210

Dear Manager,

Kindly look at the below and help us close this on priority. Please confirm if this order has been received at the store. Delivery note and shipping details attached for reference.

Thank you for your help!

Regards,
Apoorv
________________________________
From: "Lifestyle Ecom" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Inayat Ali" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shivani Rani" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Mohan Joshi" <[email-masked]<mailto:[email-masked]>>, "mahesh kumar" <[email-masked]<mailto:[email-masked]>>, "Lifestyle Sahara" <[email-masked]<mailto:[email-masked]>>, "Saravanan Satapan" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, January 18, 2020 12:15:15 PM
Subject: RE: late shipping C&C //// 9765794210

Dear Team,

This order was shipped from our end on 31st December and physically send to store on 1 Jan 2020. for your references attaching shipped details and delivery note . can you please contact with the store team.

INVOICE_NBR
CONTAINER_ID
ACTION_DATE
ACTION_TIME
DELIVERY_TYPE
COLLECTION_STORE
9765794210
LS201ECOM91
31-Dec-19
6:47 PM
RBC
50010

Thanks & Regards

Deepak Rana
E-Commerce Depart
Lifestyle UAE- Landmark Group
P.O. Box 32245 , Jabel Industrial Area 1 , UAE , Dubai
Mob :- +971 529859134

<http://www.lifestylegulf.com/>  <http://www.facebook.com/lifestylegulf>  <http://www.instagram.com/lifestylegulf>    <http://www.pinterest.com/lifestylegulf>  <http://www.twitter.com/lifestylegulf>  <https://www.youtube.com/lifestylegulf>

From: Apoorv Joshi [mailto:[email-masked]]
Sent: Friday, January 17, 2020 9:09 PM
To: Lifestyle Ecom <[email-masked]<mailto:[email-masked]>>; Mahesh Kumar Kanakam <[email-masked]<mailto:[email-masked]>>
Cc: Inayat Ali <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Urvika Chaudhary <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shivani Rani <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: late shipping C&C //// 9765794210

External email sender, please take precaution.
Hi Team,

Kindly update on the below case. Thank you for your help!

Regards,
Apoorv

________________________________
From: "Shivani Rani" <[email-masked]<mailto:[email-masked]>>
To: "Inayat Ali" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, January 17, 2020 10:44:03 AM
Subject: Re: late shipping C&C //// 9765794210

Hi Team,

Any update on this case.

Regards,
Shivani

________________________________
From: "Inayat Ali" <[email-masked]<mailto:[email-masked]>>
To: "LS ECOM" <[email-masked]<mailto:[email-masked]>>, "mahesh kumar" <[email-masked]<mailto:[email-masked]>>, "Akula Murali" <[email-masked]<mailto:[email-masked]>>, "mike bermingham" <[email-masked]<mailto:[email-masked]>>, "saravanan sathappan" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shivani Rani" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 14 January, 2020 17:13:18
Subject: Re: late shipping C&C //// 9765794210

Hi Team

The order was placed on 30 Dec and the items are still not available for pick up.

Order id: 9765794210

Please check the order details and share an update.

Looking forward to it.

Thanks
Inayat Ali

________________________________
From: "Shivani Rani" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "ali inayat" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 14 January, 2020 09:11:14
Subject: late shipping C&C //// 9765794210

Hi Team,

Ticket number: 391551
Problem Statement: Late Shipping C&C
Order Date : Dec 30, 2019
Order ID: 9765794210
Store code: Lifestyle50010
Tracking id : 976579421010050001
Assistance Required: Need Urgent Shipping

Issue Description: Customer placed order on 30 Dec and till now she has not received the order. As per the hybris the order status is READY_TO_SHIPPED.

We have already escalated this case to warehouse thrice but did not get any response from their end.

Kindly check and update as customer is chasing us for her order so we request you to expedite the shipping date.

Thank you for your help!

Regards,
Shivani

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<http://www.landmarkgroup.com>

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com

Subject: RE: late shipping C&C //// 9765794210
From: Lifestyle Ecom <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Thu, 16 Jan 2020 05:04:46 +0000

Dear Inayat Ali,

This order was shipped from our end on 31st December . for your references attaching the shipped details below . can you please contact with the store team.

INVOICE_NBR

CONTAINER_ID

ACTION_DATE

ACTION_TIME

DELIVERY_TYPE

COLLECTION_STORE

9765794210

LS201ECOM91

31-Dec-19

6:47 PM

RBC

50010

Thanks & Regards

Akash sivadasan
E-Commerce Depart
Lifestyle UAE- Landmark Group
P.O. Box 32245 , Jabel Industrial Area 1 , UAE , Dubai
Mob :- +971 567937959

<http://www.lifestylegulf.com/> <http://www.facebook.com/lifestylegulf> <http://www.instagram.com/lifestylegulf>   <http://www.pinterest.com/lifestylegulf> <http://www.twitter.com/lifestylegulf> <https://www.youtube.com/lifestylegulf>