Subject: [JIRA] (REL-77699) Payment issue
From: "Jira" <[email-masked]>
To: "fauzan musalman" <[email-masked]>
Date: Sun, 19 Jan 2020 08:08:32 +0000

mohammad.shafeeque and Rajesh M *made 3 updates*. mohammad.shafeeque and Rajesh M *added 2 new comments*. REL-System Reliability Engineering - Landmark/REL-77699 Payment issue 

mohammad.shafeeque and Rajesh M *made 3 updates*. mohammad.shafeeque and Rajesh M *added 2 new comments*.

REL-System Reliability Engineering - Landmark ( https://landmark.atlassian.net/browse/REL?atlOrigin=eyJpIjoiZGQwMmNiNTA3YWYxNGM3ZjgyOWRhYTA5YzhhZjhkZmQiLCJwIjoiaiJ9 )

/

REL-77699 ( https://landmark.atlassian.net/browse/REL-77699?atlOrigin=eyJpIjoiZGQwMmNiNTA3YWYxNGM3ZjgyOWRhYTA5YzhhZjhkZmQiLCJwIjoiaiJ9 )

Payment issue ( https://landmark.atlassian.net/browse/REL-77699?atlOrigin=eyJpIjoiZGQwMmNiNTA3YWYxNGM3ZjgyOWRhYTA5YzhhZjhkZmQiLCJwIjoiaiJ9 )
Updates
mohammad.shafeeque 12:02 PM GST Status: Work In Progress Reassigned for clarity Assignee: fauzan musalman Rajesh M Rajesh M 12:05 PM GST Assignee: Rajesh M arjun thapa
Comments
mohammad.shafeeque 12:02 PM GST

Hi Rajesh M ( https://landmark.atlassian.net/secure/ViewProfile.jspa?accountId=5a813d680cf0b230313abe29 )

Customer shared the screen shot of the bank statement in which it is mentioned that the amount is deducted twice.

( https://landmark.atlassian.net/secure/attachment/370587/370587_Screenshot_20200118-214224.png )

( https://landmark.atlassian.net/secure/attachment/370588/370588_Screenshot_20200118-214216.png )

( https://landmark.atlassian.net/secure/attachment/370586/370586_Screenshot_20200118-214240.png )

Rajesh M 12:05 PM GST

HI arjun thapa ( https://landmark.atlassian.net/secure/ViewProfile.jspa?accountId=5a38de3ee973bb380bdc6d2d ) ,

According to the payment gateway, only one time got deducted. please share the screenshot to customer

Please help us to resolve the issue

View issue ( https://landmark.atlassian.net/browse/REL-77699?atlOrigin=eyJpIjoiZGQwMmNiNTA3YWYxNGM3ZjgyOWRhYTA5YzhhZjhkZmQiLCJwIjoiaiJ9 )

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