Subject: RE: [#195170] - Delivery
From: Mohd Imran <[email-masked]>
To: Ksaclick&collect Rydconloc <[email-masked]>
Cc: Jessie Caparas <[email-masked]>, Centrepoint <[email-masked]>, Centrepoint Jubailgalleria <[email-masked]>, Qazi Mohammed <[email-masked]>, Mallmanager Jubailgalleria <[email-masked]>, Ksaclick&collect Rydconloc <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sun, 19 Jan 2020 06:52:09 +0000

@Ksaclick&collect Rydconloc<mailto:[email-masked]>

Please check where order ID 6447107368 is.

This has been pending since October 2.

From: Apoorv Joshi <[email-masked]>
Sent: Sunday, January 19, 2020 4:43 AM
To: Mohd Imran <[email-masked]>
Cc: Jessie Caparas <[email-masked]>; Centrepoint <[email-masked]>; Centrepoint Jubailgalleria <[email-masked]>; Qazi Mohammed <[email-masked]>; Mallmanager Jubailgalleria <[email-masked]>; Ksaclick&collect Rydconloc <[email-masked]>; Escalations Dxbteam <[email-masked]>; Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>
Subject: Re: [#195170] - Delivery

External email sender, please take precaution.
Hi Team,

Kindly update on the below case. Still no reply from any of the teams.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Mohd Imran" <[email-masked]<mailto:[email-masked]>>
To: "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "Centrepoint" <[email-masked]<mailto:[email-masked]>>, "Centrepoint Jubailgalleria" <[email-masked]<mailto:[email-masked]>>, "Qazi Mohammed" <[email-masked]<mailto:[email-masked]>>, "Mallmanager Jubailgalleria" <[email-masked]<mailto:[email-masked]>>, "Rydconloc cnc" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, January 15, 2020 12:55:14 PM
Subject: RE: [#195170] - Delivery

Hi @Ksaclick&collect Rydconloc<mailto:[email-masked]>,

Please help us to get this closed.

From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, January 2, 2020 11:09 AM
To: Centrepoint <[email-masked]<mailto:[email-masked]>>; Centrepoint Jubailgalleria <[email-masked]<mailto:[email-masked]>>; Qazi Mohammed <[email-masked]<mailto:[email-masked]>>; Mallmanager Jubailgalleria <[email-masked]<mailto:[email-masked]>>; Ksaclick&collect Rydconloc <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: [#195170] - Delivery
Importance: High

@Ksaclick&collect Rydconloc<mailto:[email-masked]>

Please check where order ID 6447107368 is.

This has been pending since October 2.

From: Centrepoint <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, December 26, 2019 4:15 AM
To: Centrepoint Jubailgalleria <[email-masked]<mailto:[email-masked]>>; Qazi Mohammed <[email-masked]<mailto:[email-masked]>>; Mallmanager Jubailgalleria <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: [#195170] - Delivery

External email sender, please take precaution.
Dear Qazi,

Galleria mall has confirmed this order is not with them. This is still showing ready for pickup. Order was placed on Oct 2, 2019, it is showing ready for pickup. The Store ID which was selected when this order was placed is: Centrepoint - 21229. Order number: 6447107368

Please look into this and help us close this case on priority..

Regards,
Apoorv
On Sun, 8 Dec at 11:13 PM , Centrepoint <[email-masked]<mailto:[email-masked]>> wrote:
Dear Qazi,

Galleria mall has confirmed this order is not with them. This is still showing ready for pickup. Order was placed on Oct 2, 2019, it is showing ready for pickup. The Store ID which was selected when this order was placed is: Centrepoint - 21229. Order number: 6447107368

Please look into this and advise how should we proceed.

Regards,
Apoorv
On Thu, 5 Dec at 5:15 PM , Centrepoint Jubailgalleria <[email-masked]<mailto:[email-masked]>> wrote:
Dear Team we checked here we don,t have this order number here.

Thank you
SKANDAR ZAMAN
HEAD CASHIER
CP GALLERIA MALL (21229)
0545513471   Ext. No. 5707

________________________________
From: Centrepoint <[email-masked]<mailto:[email-masked]>>
Sent: Monday, December 2, 2019 10:19 AM
To: Qazi Mohammed <[email-masked]<mailto:[email-masked]>>; Mallmanager Jubailgalleria <[email-masked]<mailto:[email-masked]>>; Centrepoint Jubailgalleria <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]> <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: [#195170] - Delivery

External email sender, please take precaution.
Hi Team,

Any updates on the RTS of the following order: 6447107368

Thank you for your help!

Regards,
Centrepoint Support Team
On Sun, 1 Dec at 6:57 PM , Qazi Mohammed <[email-masked]<mailto:[email-masked]>> wrote:
Hi Team,
With reference to the order number: 6447107368
Please mark this order as not picked and do an RTS.

[https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzA2Nzc4NzMxNCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.9wNpY3BJoL0IBuvf9eU2aKtI9JaAAoV1OLuQ_5i5P-c]

Regards,
Mohammad Qazi
Centrepoint KSA
Mobile: +966 540225824
Extn:3540

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195170:1125156
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<http://www.landmarkgroup.com>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com