Subject: Re: Late Refund /// 9765141423
From: Inayat Ali <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Urvika Chaudhary <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, escalations dxbteam <[email-masked]>, Shivani Rani <[email-masked]>
Date: Sat, 18 Jan 2020 08:23:38 -0700 (MST)

Hi Team 

Please process the refund for Order (9765141423). As per the tracking id 45491225754, item's were delivered to the warehouse. 

The customer is chasing us on his delayed refund. 

We look forward to hear from you soon. 

Thanks 
Inayat Ali 

From: "Shivani Rani" <[email-masked]> 
To: "ali inayat" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Cc: "Urvika Chaudhary" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Saturday, 18 January, 2020 12:38:08 
Subject: Late Refund /// 9765141423 

Hi Team, 

Ticket number: 403581 
Problem Statement: Late Refund 
Order Date : Dec 22, 2019 
Order ID: 9765141423 
RMA: 42705110 AWB: 45491225754 Item id: 161919447 

Assistance Required: Need urgent refund 

Issue Description: Customer raised a return request for 1 items and the item has been returned to warehouse on 4 Jan, 2020. But the refund is still not processed. 

The item is: 161919447 - - Textured Sweater with Round Neck and Long Sleeves 

Kindly check and update as customer is waiting for her refund. 

Thank you for your help. 

Regards, 
Shivani