Subject: RE: Late Shipping C&C /// 6460150467
From: Maxwhryd Ecom <[email-masked]>
To: Inayat Ali <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Urvika Chaudhary <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shivani Rani <[email-masked]>, Escalations Dxbteam <[email-masked]>, Sagaya Suresh Kumar <[email-masked]>, Raghu Pillai <[email-masked]>, Suvadeep Saha <[email-masked]>, Sree Adhikessavan <[email-masked]>
Date: Sat, 18 Jan 2020 06:34:33 +0000

Dear Inayat Ali,

Said Order Data not reflecting in WMS , we rise the SR to IT team Once it clear we will shipped. PFB , the SR NO. for your reference.

SR NO : INC0652985

Thanks
Esaf

From: Inayat Ali <[email-masked]>
Sent: Thursday, January 16, 2020 6:15 PM
To: Sagaya Suresh Kumar <[email-masked]>; Maxwhryd Ecom <[email-masked]>; Raghu Pillai <[email-masked]>; Suvadeep Saha <[email-masked]>; Sree Adhikessavan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Urvika Chaudhary <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shivani Rani <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Late Shipping C&C /// 6460150467

External email sender, please take precaution.
Hi Team

The order was placed on 8 Jan and the items are still not available for pick up.

Order ID: 6460150467

Please check the order details and share an update.

Looking forward to it.

Thanks
Inayat Ali

________________________________
From: "Shivani Rani" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "ali inayat" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 16 January, 2020 15:29:08
Subject: Late Shipping C&C /// 6460150467

Hi Team,

Problem Statement: Late Shipping C&C
Order Date : Jan 8, 2020
Order ID: 6460150467
store code: Max60123
Assistance Required: Need Urgent Shipping

Issue Description: Customer placed order on Jan 8, 2020 and till now he has not received the order. As per the hybris the order status is SUBMITTED_TO_WAREHOUSE.

Customer is chasing us for his order so we request you to expedite the shipping date.

Kindly check and update as customer is waiting for the order.

Regards,
Shivani

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