Subject: Re: Late Shipping C&C /// 6460150467
From: Shivani Rani <[email-masked]>
To: Inayat Ali <[email-masked]>, Seeta Seeta <[email-masked]>, Inayat Ali <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Fri, 17 Jan 2020 22:40:48 -0700 (MST)

Hi Team, 

Any update on this case. 

Regards, 
Shivani 

From: "Inayat Ali" <[email-masked]> 
To: "Sagaya Suresh Kumar" <[email-masked]>, "maxwhryd ecom" <[email-masked]>, "raghu pillai" <[email-masked]>, "suvadeep saha" <[email-masked]>, "sree adhikessavan" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Urvika Chaudhary" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shivani Rani" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Thursday, 16 January, 2020 20:44:36 
Subject: Re: Late Shipping C&C /// 6460150467 

Hi Team 

The order was placed on 8 Jan and the items are still not available for pick up. 

Order ID: 6460150467 

Please check the order details and share an update. 

Looking forward to it. 

Thanks 
Inayat Ali 

From: "Shivani Rani" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "ali inayat" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Urvika Chaudhary" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Thursday, 16 January, 2020 15:29:08 
Subject: Late Shipping C&C /// 6460150467 

Hi Team, 

Problem Statement: Late Shipping C&C 
Order Date : Jan 8, 2020 
Order ID: 6460150467 
store code: Max60123 
Assistance Required: Need Urgent Shipping 

Issue Description: Customer placed order on Jan 8, 2020 and till now he has not received the order. As per the hybris the order status is SUBMITTED_TO_WAREHOUSE. 

Customer is chasing us for his order so we request you to expedite the shipping date. 

Kindly check and update as customer is waiting for the order. 

Regards, 
Shivani