Subject: C&C Delay - 6455531397
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Rehan Khan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Inayat Ali <[email-masked]>, [email-masked]
Date: Fri, 17 Jan 2020 17:11:08 -0700 (MST)

Hi Team, 

With reference to the order number: 6455531397 
Store ID: Centrepoint - 21040 

Order placed on Dec 3, 3019 and the status is still ready to ship. Escalated as per the matrix multiple times however, receiving no response from the WH on this. Kindly look into this and assist further. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Rehan Khan" <[email-masked]> 
To: "Urvika Chaudhary" <[email-masked]>, "Inayat Ali" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, January 17, 2020 11:50:40 AM 
Subject: Late Shipping / 6455531397 

Hi Team, 

Customer has placed his order on Dec 3, 2019 but still status shows READY_TO_SHIPPED. 
This case has been escalated many times but did not received any response. 

Order number - 6455531397 
Ticket number - 374689 

Looking forward to hearing from you. 

Regards 
Rehan