Subject: Late refund /// 9764970801
From: Shivani Rani <[email-masked]>
To: Seeta Seeta <[email-masked]>, Inayat Ali <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Fri, 17 Jan 2020 01:15:21 -0700 (MST)

Hi Team, 

Ticket number: 405715 
Problem Statement: Refund Not Processed 
Order Date : Dec 22, 2019 
Order ID: 9764970801 
Tracking ID: RP0102000178 
Assistance Required: Need urgent refund 
Issue Description: Customer raised a return request for 2 items and as per customer she handed over the item to the courier team. 

As per the tracking details the items has been returned to warehouse on 5 Jan, 2020 but still refund is not processed. 

The returned item is: 
161866417 - - Paisley Print Midi A-line Dress with Tie-Up Waist 
161866376 - - Textured Tri-Fold Wallet with Press Button Closure 

Kindly check and update as customer is waiting for the refund. 
Thank you for your help! 

Regards, 
Shivani