Subject: Fwd: Refund processing
From: Algaili Ahmed <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Inayat Ali <[email-masked]>, Urvika Chaudhary <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Thu, 16 Jan 2020 18:29:14 -0700 (MST)

From: "Algaili Ahmed" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]> 
Cc: "Inayat Ali" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Thursday, January 16, 2020 11:30:31 PM 
Subject: Refund processing 

Hi team, 

The following case has been escalated to conloc team to confirm us the number of items have been received since the customer raised the return request for 6 items, kindly forward the case so that the refund to be processed asap. 

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date :Dec 31, 2019 
Order ID: 6459074278 
Return Tracking ID: 34112790630478 
Assistance Required: Process the refund 
Issue Description: Customer raised a return request for 6 items and as per customer she/he handed over all 6 items to the courier team, kindly check under the tracking ID 34112790630478 how many items have been received in our warehouse so the refund will be processed asap. 

Regards, 
Algaily